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Temporary Works Engineer
3 months ago
Apply locations Toronto, Ontario Waterloo, Ontario time type Full time posted on Posted Yesterday job requisition id JR
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.
From our environmental initiatives to our community investments, we lead with values throughout our business.To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.
At Manulife the Global Retirement Team within Global Wealth and Asset Management Segment, is looking for a rock star Intermediate Cloud-native Engineer who is excited to participate in the successful implementation and support of AWS Connect and Contact Center modernization.
You will havean amazing experience as a Intermediate engineer, designing, engineering, testing, maintaining, and improving software applications within Agile squads.
Minimum of 3+ years of AWS software engineering experienceCore programming experience using Java .
Solid understanding of security protocols such as Oauth2, AuthN/AuthZ.
Demonstrated experience in designing, coding, testing, and supporting multiple AWS Connect implementations.
Proficiency with AWS native services that integrate with AWS Connect, including EC2, S3, Cloudwatch, Autoscaling, Lambda , Lex , Polly , Kinesis , RDS , Contact Lens, Contact Control Panel (CCP) .
Practical experience with integrating AWS Connect and Salesforce CTI.Experience implementing Infrastructure as Code (IaC) and configuration management tools such as AWS CloudFormation, AWS CDK, Ansible, Chef, and Terraform.
Knowledge of TekVision or Cyara automated testing of call flows and call experience.Experience in Agile scrum methodologies and experience of working in an Agile team
API engineering and integration experience
Participate and contribute as part of an agile team.
Build new and refactor existing code to improve reliability, performance, and maintainability.
Mentor Associate Software Engineers
Collaborate closely with team members and architects in an Agile environment
Work closely with software engineers to establish best practices for development, testing, and delivery
You think big , with curiosity to discover ways to use your agile mindset and enable business outcomes
You share your humanity , helping us build a diverse and inclusive work environment for everyone
A bold ambition and set of goals to be a leader in driving transformation in our industry
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. 0 trillion) in assets under management and administration, including total invested assets of $0.3 trillion), and segregated funds net assets of $0.We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.At Manulife /John Hancock , we embrace our diversity.
We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .
00 CAD - $137,930.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location.
The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.
From our environmental initiatives to our community investments, we lead with values throughout our business.To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.
We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.
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