Program Support Worker

1 week ago

Edmonton, Alberta, Canada Homeward Trust Edmonton Full time

About Us
Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton.

Our efforts are guided by community need and priorities as outlined in A Place to Call Home:
Edmonton's Updated Plan to Prevent and End Homelessness.

Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people who believe ending homelessness is possible.


Homeward Trust coordinates and provides resources for local efforts that address homelessness and its impacts on individuals, families, and communities.

We work with agencies, neighborhoods, mainstream systems, community members, and all orders of government in pursuit of this singular objective, grounded in the belief that we can and will end homelessness in Edmonton.

Homeward Trust is proud that our community is recognized both nationally and internationally as a leader in this work.

Homeward Trust embraces the Housing First philosophy.

This philosophy follows the principles of finding housing accommodations first and then establishing the support required by the client to remain in a home.

Homeward Trust Edmonton's programs involve housing (such as capital project funding, property management and sourcing access to new or existing units for client use) and supportive services to individuals in or seeking access to housing programs.


Position Summary


Homeward Trust Edmonton owns and operates a fifteen suite Permanent Supportive Housing (PSH) building in northeast Edmonton, Morning Fire Protector, providing services to Indigenous families.

Program Support Workers provide onsite support to the overall functions of PSH program.

We are currently looking to fill two (2) permanent, full-time positions.

See below for position times/details:
1)

Monday - Friday: 4:00 p.m. - 12:00 a.m.

2)

Monday - Friday: 11:00 p.m. - 7:00 a.m.

  • Education and Experience_
  • Practical understanding of Indigenous historical and cultural contexts, including traditional concepts of family and kin, healing, ceremony, and relationships.
  • Exposure to or direct work history with principles of evidencebased practice, clientcentered, care and harm reduction models, as well as dealing with trauma.
  • Prior experience on working with vulnerable populations relative to housing is preferred.
  • Knowledge, Skills and Abilities_
  • Knowledge and understanding of Indigenous cultures and traditions as well as the ability to work with culturally diverse people. Familiarity with First Nation, Metis and Inuit communities in Alberta and issues and challenges facing those choosing to move to urban center's is required.
  • Demonstrated ability to support Indigenous participants in a culturally safe manner including flexible and clientcentered program
  • Able to exercise discretion, compassion, empathy, and maintain confidentiality.
  • Able to work independently and utilize sound judgment to perform all assigned duties with mínimal supervision.
  • Knowledge of Housing First practices and philosophies an asset.

Key Responsibilities
The Program Support Worker is responsible for exploring, assessing, and guiding residents to the most appropriate resources they require to address various life issues

Primary duties include:

  • Support and maintain a safe environment for tenants through guest management. This will include ensuring guests sign in, guests are not disruptive to the larger building, and that tenants feel safe.
  • Throughout shift, complete regular building walkthrough identifying possible hazards and issues, then, of needed, reporting these issues to oncall staff.
  • Cleaning office space, kitchen, bathroom, and common area nightly.
  • Completing all documentation of shift, ensuring communication of building activities and incidents are communicated to other shifts.
  • Interacting and problem solving with participants.
  • Building a quality relationship with participants.
  • Support the work of Residential Program Coordinators following plans developed for participants.
  • Perform other duties as required
  • Working Conditions_
  • Must pass criminal record check including vulnerable sector clearance.
  • Must follow Covid19 Safety Protocols and Procedures.
**_ This competition will close at 4:30 p.m. on Monday, June 5, 2023. We thank all applicants for their interest; however, only those selected for an interview will be contacted._

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