Clerk 2, Csso

2 weeks ago

Whitby, Canada Ontario Shores Centre for Mental Health Services Full time

Ontario Shores Centre for Mental Health Sciences is searching for an individual with excellent communication and problem solving skills to assume the XX Clerk 2 (Staffing Clerk) positions in our Centralized Scheduling (CSSO) Office.

Reporting to the Manager, CSSO, the Staffing Clerk will be responsible for updating and maintaining staffing schedules.


Additional responsibilities will also include processing and updating schedule changes using the Meditech system on a daily basis; liaise with Clinical Managers and Scheduling Manager with any discrepancies to shift requests and making the appropriate adjustments; receive and process requests for relief coverage from clinical units and makes necessary adjustments based on availability of existing staff and workload needs; allocate and call in relief staff to fill vacancies resulting from unfilled positions, vacations, LOA, sick and workload adjustments following the relevant collective bargaining agreement.


  • Qualifications Required and Preferred
  • Qualifications:
  • Grade 12 Ontario Secondary School Diploma or equivalent is required
  • Minimum of two years clerical experience in a hospital/healthcare setting is required
  • Data entry skills, a minimum of 30 wpm at 90% accuracy is required
  • Excellent organizational skills and attention to detail to be able to prioritize workflow in a busy environment with interruptions required
  • Intermediate Microsoft Office skills including Windows, Excel, Power Point, Outlook.
  • Knowledge of Meditech Staff Scheduling or other scheduling software is a definite asset
  • Strong interpersonal skills which includes demonstrated communication and presentation skills
  • Demonstrated ability to work cooperatively with staff at all levels of the organization
  • Demonstrated ability to be selfdirected and respond to requests in a timely manner
  • Demonstrated aptitude to learn new computer programs
  • Demonstrated problem solving abilities using defined policies and procedures
  • Satisfactory work performance and attendance record required


 Closing Date 7/11/2023
  • Ontario Shores is committed to ensuring the health and safety of all of our patients, staff, and community, and as a result, has implemented a mandatory COVID19 Vaccination Policy in accordance to the Government of Ontario's directive around mandatory vaccination policies. All new hires must be fully vaccinated (two weeks post second dose) prior to starting employment with Ontario Shores (note: those seeking a medical exemption or an exemption related to a Human Rights Code Ground must provide documentation for approval).
  • We are dedicated to promoting the safety and wellbeing of patients, employees, and visitors by raising awareness of the harmful impact of tobacco use and eliminating secondhand smoke exposure and triggers. Tobacco, cannabis, and the use of electronic cigarettes (vaping) are not to be used or visible on Ontario Shores property, including parking lots and walking paths. As such, Ontario Shores is a Tobacco-Free Organization
  • Personal information you provide to Ontario Shores Centre for Mental Health Sciences (Ontario Shores) is collected pursuant to the Public Hospitals Act R.S.O 1990, c. P.40. It will be used for the purpose of determining eligibility for employment. At all times it will be treated in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. If you have questions about the collection of your personal information, contact the Leader, Privacy & Access at 700 Gordon St. Whitby, ON L1N 5S9; ext. 6712 or refer to the Privacy & Access pages on the Ontario Shores website. Upon request, individual accommodation can be provided to applicants who meet the required qualifications outlined in the job descriptions, and have been invited for an interview. For questions and concerns, please contact Human Resources at ext Ontario Shores Centre for Mental Health Sciences is an Equal Opportunity Employer

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