Mtc Accommodated and External Testing Support

1 week ago

Hamilton, Ontario, Canada Mohawk College Full time

MTC Accommodated and External Testing Support Officer (Temp

Part Time:
April February 2025) Status**: Temporary

Part Time:
April February 2025

Hours:
Up to 24 hours/week

Home Campus:
Fennell (fully on-site)

Rate of Pay:
$24.88 per hour, plus 4% in lieu of vacation

Posting Date:
April 8th, 2024

Closing Date:
April 12th, 2024 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce.

As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.


Under the direction of the Manager of Testing Centres, as a professional staff member, the MTC Accommodated and External Testing Support Officer_ _provides clerical and test administration support to the Testing Offices as well as oversees the organization and management of the testing rooms at Mohawk Testing Centres.

The incumbent is also responsible for the organization of Accommodated testing within the department.

This position requires the incumbent to work with students, staff and faculty, and use tact and diplomacy in carrying out their day-to-day activities.

The duties associated with this position will involve considerable exposure to confidential records and student information.

Responsibilities also include providing procedural support to staff, students and applicants while booking and testing, overseeing proctoring and administering tests to groups, learners, applicants and students while ensuring an appropriate atmosphere for testing.

The support staff is also responsible for following Mohawk Testing Centre's testing policy as required by faculty and staff.

What you'll be doing:

-
Oversees all aspects of Accommodated testing and inquiries from faculty, staff and students including, but not limited to: booking Accommodated appointments, preparing student test paperwork, inputting profiles into the appropriate systems, extracting test booking information from Symplicity Accommodate, collaborating with faculty and students to ensure test information is accurate.

  • Troubleshooting various testing issues that occur with inperson and virtual testing in and by the Mohawk Testing Centre for both staff and students. Development or adjustment of process to resolve these problems.
  • Overseeing the Testing Room when proctoring assessments and tests.
  • Proctor and oversee proctoring of tests for students or external individuals in either a virtual or inperson setting.
  • Inputting data into and maintaining various systems including custom databases, in accordance with the established procedures to ensure data is easily accessible and retrievable; Scheduling and confirming Testing appointments, inputting and updating daily statistics.
  • Assisting with the preparation, administration and completing followup procedures for: accommodated testing, missed and makeup testing, pre and post admission assessments.
Other duties as assigned.

What you'll bring to the role:


  • 3 year diploma/degree in a related field of studies.
  • 3 years of experience in a related role.
  • Experience working in an office setting.
  • Experience working with students with disabilities.
  • Conflict resolution skills.
  • Experience with virtual meeting platforms, such as Zoom and Microsoft Teams, and stable internet to proctor tests in a remote environment as required.
  • Ability to problem solve in a fastpaced environment and access assistance from staff as required.
  • Flexibility in scheduling is required (evening and weekend work is required).
  • Be available to work at any of the three Mohawk College campuses (Fennell, Stoney Creek and McMaster).
  • Demonstrate understanding and ability to adhere to the College policies, procedures and/or associated legislation related to privacy and confidentiality of information.
  • Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
  • The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer:

-
Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.

  • Access to professional development opportunities.
  • Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
  • Discounted rate for fullservice athletic facility and instructorled classes.
  • Opportunities to engage in wellness events and activities.
The College is committed to fostering inclusive ad barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

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