Travel Reservations Agent French Speaker

2 weeks ago


Toronto, Ontario, Canada Ten Full time

Looking for French-speaking travel experts, itinerary artists and people who can create amazing experiences for our ultra-high net worth members in our reservations center, no matter how big or small the request.

We are dedicated to the idea when our members call us they can be given fantastic possibilities and we ensure that their expectations are not just fulfilled but surpassed.


  • The French Travel Concierge has a rare set of people skills over the phone which allows them to get out in front of problems and proactively help customers with potential troubles.
  • Is it busy? A thousand times, yes. We are growing and have strict deadlines. At times it can get so busy you might forget to exhale but that's ok because we've got your back and we're always here to remind you to take a muchneeded breather. We strive to create a workplace for our Lifestyle Managers that encourages community, results, and growth.
  • We aim to be the world's most trusted customer service company, and we happen to book travel, tickets and dining experiences. One way we earn our members' trust is by being available when they need us, 24 hours a day, 7 days a week. This means that our Lifestyle Managers work a 3040hr schedule which includes working late (up to 8 pm or 9 pm and working one or both weekend days).
  • Experience with personal or professional travel booking is a must. We need people who can share their travel passion and experiences with our members.
Last, we're looking for someone who matches our approach to life in general.

We need people who love to laugh, embrace change, give off an infectious positivity and has an unrelenting passion for service in every aspect of their lives.

If you feel you are interested we'd love to talk to you.

Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence

Pay:
$21.00-$23.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Call center: 2 years (preferred)

Language:

  • French (required)

Work Location:
One location

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