National Education Consultant

2 weeks ago

Toronto, Ontario, Canada Manulife Full time

Job Description

The opportunity

In this role you will be part of the Client Relations team in Canada Retirement and the primary contact for our large / jumbo clients when it comes to member education and engagement in their retirement program.

As a National Education Consultant, you will be assigned to large / jumbo clients and will be responsible for managing the sponsor relationship, developing the strategy around member education, and planning and executing on communication initiatives. This includes but is not limited to managing communications at transition and sponsor onboarding, new hire enrolment material and education, plan and fund changes, and custom communications to increase plan participation and engagement.

Responsibilities

Relationship management

Primary contact for the client when it when it comes to the member experience, from onboarding and enrolment to plan participation and engagement. Part of ongoing service team that meets regularly with the client to review member behavior and make recommendations around communications and education. Support client projects and assist in change management and in resolving any issues. If required, this role will participate in large case request for proposals and short-list presentations to support sales and retain existing business.

Education consulting and communications development

Develop an education strategy and calendar based on member behavior. Analyze the member behavior vs benchmark and recommend education initiatives and custom communications to support the client's objectives and target outcomes. Develop custom communications to support education strategy and client projects. Build and deploy email communications for the client and leverage multichannel technology to increase reach and impact.

Project management and reporting

Work with client and project team to develop detailed action plan and work-back schedule for communication tasks. Ensure tasks are completed, timelines met, resources are available, and assist with eliminating any roadblocks. Provide regular project updates on progress and timeline, critical tasks and any outstanding issues and their status. Track and report success of the communication and education initiatives and adjust strategy, as needed.

How will you create impact?

Reporting to the Director, Financial Education in Canada Retirement, you are the expert on the member experience and support sales and retention by presenting at shortlists and client meetings. You know your clients and recommend an education strategy based on data and analysis of the member behavior. You plan and execute on the communication calendar and deploy multichannel communications to increase plan participation. You measure the success of the various initiatives, adjust and pivot as needed, and continue to focus on building member engagement.

What motivates you?

You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Excellent relationship management skills. A motivated and enthusiastic individual with a focus on service excellence. Outstanding verbal and written communication skills. Attention to detail and the ability to translate product information into simple messages with clear call-to-action. Proven ability to present high impact presentations in formal settings (shortlist presentation, pension committee meetings for large clients / consulting community). Superior planning and project management skills with a proven ability to execute large/complex projects with tight timeframes. Active listening and ability to be flexible, think on your feet and problem-solve. Good knowledge and understanding of the group retirement products and member retirement savings / investment tools, pension industry in Canada. RPA designation and/or willingness to obtain these designations.

What can we offer you?

A competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together. Boundless opportunity
We create opportunities to learn and grow at every stage of your career. Continuous innovation
We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

CAN, Ontario, Waterloo, 500 King Street North

Salary range is expected to be between

$67,275.00 CAD - $112,125.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

  • Educational Consultant

    2 weeks ago

    Toronto, Ontario, Canada Inhabit Education, Inhabit Media, and Taqqut Productions Full time

    Inhabit Education is a quickly growing Inuit-owned educational publishing company that produces materials for students and teachers in Nunavut. We primarily publish in Inuktitut, Inuinnaqtun, and English, and occasionally in French. Our mandate is to create educational materials for Northern schools that are culturally appropriate and grounded in pedagogical...

  • National Reinvestment Consultant

    2 weeks ago

    Toronto, Ontario, Canada McDonald's Canada Full time

    Company DescriptionAt McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper...

  • Education Officer

    2 weeks ago

    Toronto, Ontario, Canada Ministry of Education Full time

    Learn more about Indigenous education in Ontarioto understand how you can support First Nation, Métis and Inuit student achievement and well-being and all students' understanding of First Nation, Métis and Inuit histories, cultures, perspectives and contributions.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to...

  • National Design Consultant

    2 weeks ago

    Toronto, Ontario, Canada McDonald's Canada Full time

    Company DescriptionAt McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper...

  • National Operations Consultant

    2 weeks ago

    Toronto, Ontario, Canada McDonald's Canada Full time

    Company DescriptionAt McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper...

  • Associate Vice President National Accounts

    2 weeks ago

    Toronto, Ontario, Canada National Bank Full time

    As the Associate Vice President (AVP), National Accounts, you will guide the company's efforts to maintain and expand relationships with large, national distribution partners. You will be responsible for collaborating with internal and external stakeholders to achieve business goals and develop relationships, while leading the business planning cycle to...

  • Associate Vice President National Accounts

    2 weeks ago

    Toronto, Ontario, Canada National Bank Full time

    Attendance Hybrid Job Number 21020 Category Manager Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 16-May-2024 Location: Toronto, Ontario City Toronto Province/State Ontario Area of Interest: Wealth management As the Associate Vice President (AVP), National Accounts, you will guide the company's...

  • Senior Clinical Education Consultant Canada

    4 weeks ago

    Toronto, Ontario, Canada Fortive Full time

    The Sr. Clinical Education Consultant will implement a clinical strategy tailored to Canada in support of ASP's business objectives. The consultant will identify, develop and deliver clinical presentations to healthcare professionals at the local, regional and national level. Partnering with key professional representatives at society annual meetings to...

  • education program planner

    2 weeks ago

    Toronto, Ontario, Canada Keewaytinook Okimakanak Board of Education Full time

    Durée de l'emploi: TemporaireLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationBachelor's degreeAsset languagesCreeOjibwaWork settingSchool or educational institution/establishmentRural areaSchool boardTasksConduct researchDetermine the objectives and milestones of a new projectDevelop the content of the...

  • consultant, adult education

    2 weeks ago

    Toronto, Ontario, Canada Keewaytinook Okimakanak Board of Education Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceAsset languagesCreeOjibwaWork settingSchool or educational institution/establishmentRural areaWilling to relocateSchool boardTasksConduct researchDetermine the objectives and milestones of a new...

  • Associate Vice President National Accounts

    4 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada National Bank Full time

    As the Associate Vice President (AVP), National Accounts, you will guide the company’s efforts to maintain and expand relationships with large, national distribution partners. You will be responsible for collaborating with internal and external stakeholders to achieve business goals and develop relationships, while leading the business planning cycle to...

  • Associate Vice President National Accounts

    4 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada National Bank Full time

    As the Associate Vice President (AVP), National Accounts, you will guide the company’s efforts to maintain and expand relationships with large, national distribution partners. You will be responsible for collaborating with internal and external stakeholders to achieve business goals and develop relationships, while leading the business planning cycle to...

  • Advisor, Educational Programs

    2 weeks ago

    Toronto, Ontario, Canada National Film Board of Canada Full time

    Posted: Jun 05, 2023 Closing date of the competition: Jun 26, 2023Location: Montreal (Balmoral), Toronto, Vancouver or Halifax Flexibility Profile: Mostly Remote Salary Range: 9 - $73,777 to $93,407 Position Status: Temporary - Full-time, 6 months, 37.5 hours per week Position Number:Division: Programming - Creation, Distribution and Marketing Department:...

  • Education Officer

    2 weeks ago

    Toronto, Ontario, Canada Ministry of Education Full time

    Are you an experienced education professional looking for a new challenging opportunity? If so, consider this opportunity with the Ministry of Education where as an educator, you will provide information and clarification on legislation, policies and programs to schools, school boards, and other stakeholders.OPS Commitment to Diversity, Inclusion,...

  • Educational Consultant

    2 weeks ago

    Toronto, Ontario, Canada Engage & Learn Full time

    We believe that every student has a unique educational journey, and we want to empower students to love theirs. We are looking for educators who have a passion for helping students love their educational journey.The responsibilities of educational consultants are to meet with clients either in the client's home, in a public location, or online. You will be...

  • Consultant, Consumer Marketing

    2 weeks ago

    Toronto, Ontario, Canada NATIONAL Public Relations Inc. Full time

    Are you looking for the next big step in your career journey?Do you possess a rare blend of digital and communications chops, the passion for helping to build consumer brands, a knack for client service, and the ambition to join a high-performing AND supportive team? If so, we want to hear from you. NATIONAL Public Relations' Toronto office is looking for a...

  • Education Program Consultant

    2 weeks ago

    Toronto, Ontario, Canada IntelliPro Group Inc.] Full time

    Job Description:Job Description Job Title: Education Program ConsultantPosition Type: FTELocation: Remote Salary Range : 36, ,000 (CAD/Per Year)Job ID#: #135597 Job Duties: Conduct client needs analysis and evaluates the effectiveness of training solutions Provide 1:1 coaching sessions to support clients in identifying career goals and establishing an action...

  • Education Solutions Consultant

    2 weeks ago

    Toronto, Ontario, Canada SMART Technologies Full time

    Purpose of the positionThe Education Sales Consultant is the primary business development salesperson for the K-12 and Higher Education market in the territory of Ontario, Saskatchewan, Manitoba, Alberta, and British Columbia. The ESC works with districts to introduce SMART solutions, through the adoption of our products.Responsibilities and accountabilities...

  • Child & Youth Counselor

    2 weeks ago

    Toronto, Ontario, Canada Envision Education Full time $5,000

    Envision Education seeks School Counselors for the School Year, starting in August 2024. Reporting to the school Principal, the Counselor will sustain a safe, college-going culture for diverse learners and their families to ensure social-emotional well-being and a successful transition to college and careers. City Arts and Leadership Academy in San Francisco...

  • Consulting Geologist

    2 weeks ago

    Toronto, Ontario, Canada National Engineering Search Full time $57,000 - $95,000

    Entry to Mid-Level Engineering Geologist Are you a motivated engineering geology professional with some experience under your belt? Are you eager to further develop your skills and contribute to impactful projects? We have an exciting opportunity for you to grow your career as an Engineering GeologistPosition Type: Full-time Education: MS in Geology or...