Account Coordinator, Client Services

1 week ago

Toronto, Ontario, Canada Cari Full time

Blendis a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people.

With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence.

The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy.

We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.

Blend360 is seeking an energetic and passionate Account Coordinator to join our team.

The Account Coordinator will be responsible for supporting account management activities inclusive of managing business development administrative tasks and providing support to senior client leaders and/or account managers overseeing larger The role includes coordinating and scheduling meetings and related communications and helping drive projects and tasks to completion by organizing and tracking status of open items, initiatives, and their corresponding deadlines.

This individual will support the maintenance of accurate account documentation with oversight/direction from client leaders a nd /o r an account manager.

The account coordinator also will also play a role in maintaining operational information in management systems.

Candidates should show strong curiosity and a passion for or interest in data science and enabling techniques, tools, and technologies.

Provide sales administrative and account operational support to senior client leaders overseeing larger client relationships
Effectively manage your time and deliverables across multiple tasks simultaneously and prioritize with support and oversight from client leaders/account manager
Focus on account management/project management fundamental tasks including tracking open items, facilitating meeting scheduling internally and with clients, and record meeting notes & follow ups
Support the management of project timelines and business development initiatives, by helping hold internal teams accountable for agreed upon tasks/deliverables
Begin taking ownership of basic account reporting, such as slide updates and resource utilization, with support from client leaders/account manager

Strong organizational skills coupled with the ability to communicate professionally, clearly, responsively, and concisely via email, chat, and phone.

~ Highly adaptable with ability to adjust to changing priorities and account needs in fast paced environment
~ Able to identify and proactively present solutions for issues /challenges to client leaders and/or account manager
~ Developed emotional intelligence with the ability to recognize shifts among clients and team members and begin to strategically navigate
~ Proficiency in Microsoft Office suite , notably PowerPoint and Excel , and familiarity with other project management platforms and tools (ex: Jira, Smartsheet, Confluence, etc.)
~ Experience exercising project management fundamentals
~- 2 years of experience in account managementor project management or ability to demonstrate equivalent skills

If you are a detail oriented, proactive individual with a passion for project management and helping to build successful client relationships, we encourage you to apply for this exciting opportunity.

As an Account Coordinator, you will have the opportunity to work with a talented and dynamic team to support business growth efforts and deliver exceptional results for our clients.

Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success.

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