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Coordinator, Client Services
1 week ago
BLG:
Canada's Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development.
Purpose of the Role
The Coordinator, Client Services will be expected to maintain a good client relationship while obtaining payment of accounts.
Key Responsibilities
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The key responsibilities of this role are:
The key responsibilities of this role are:
- Direct contact with clients to obtain payment status of accounts while maintaining the client relationship
- Meetings with lawyers to properly manage their working capital
- Reconcile client payments and accounts
- Liaise with Practice Billing Coordinators and/or accounting for resolution of unpaid A/R billing issues
- Prepare and send client statements on a monthly basis
- Prepare various reports as requested
- Report collection status to the lawyers and management
- Updating notes in the collection software
- Other duties as assigned by the Manager, Client Services
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