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Account CTO

3 months ago

Toronto, Ontario, Canada Ericsson Full time

About this opportunity - Based in Toronto, Canada:

As the 5G race enters the next stage in Canada, our customers are continuing to invest in network evolution programs to prepare for future service offerings.

This investment has a clear focus on efficiency and TCO while demanding high capacity and performance networks. In this context a new position of Accounts CTO within CU Canada is being created.

This position will be based in Toronto and require some travel.

What you will do:

  • Support multiple customers and KAM(s) in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings.
  • Lead a team of technologists (CSR's) across domains.
  • Secure understanding of competition, market situation, etc. building on indepth knowledge & understanding of the customer & market dynamics.
  • Ensure that Ericsson is perceived as a technology leader & that our solutions (endtoend) provide added value compared to the competition by being a trusted advisor to key decisionmakers within our customer organizations.
  • Formulate strategies to identify customer pain point improvement areas to develop compelling solutions, and ultimately secure profitable business for Ericsson.
  • Build customercentric proposals & solutions that uniquely address customer business objectives.
  • Drive improvement of Ericsson offerings through a deep understanding of customer and market demands across all domains.
  • Partner with sales to explore needs, engage the customer, and translate found opportunities into detailed technical offering and proposals.
  • Possess a demonstrated ability to effectively leverage the wider global organization including the BA's, GFTL & MA Domain teams, in pursuit of supporting the customer engagement.
***:

You will bring:

  • Minimum of a Bachelor's degree
  • Minimum 10 years in Technology, Solutions, and/or product management experience in telecoms industry
  • Experience in technology architecture, management and establishing relationships with customers.
  • E2E Ericsson portfolio knowledge across both Services and Products.
  • Indepth knowledge of current and future technology trends and their mapping to Ericsson Portfolio and Strategic Direction.
  • Proven track record of effective leadership (working across organizations and projects).
  • Experience in developing Network Evolution plans and working with Design and Optimization to ensure high performance (KPIs and benchmarking, etc)
  • Consultative Selling Skills, fluent across engagement models.
  • Presentation, communication and Ability to influence at an Executive/Senior Level.
  • As strong network within Ericsson solution & technology experts in GF Technology, the Business Areas and within the Ericsson CTO community.
The following behavioral Competencies

  • Performing Through Our People ability to network widely internally and externally and capability to motivate and align our team's focus to serve our customer requirements. As this role has both direct and indirect reports, both formal and informal leadership skills are critical.
  • Takes calculated risks willing to experiment and pilot new ideas and challenge current ways of working
  • Managing a Changing Environment
  • Anticipates major change and recommends innovative strategies. Be ahead of the curve.
  • Delivering Results
***:

Why join Ericsson?:

At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.

You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees in this position.

They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.


Primary country and city:
Canada (CA) || Canada : Ontario : Toronto