Intermediate Computer Application Support

1 week ago


Gatineau, Quebec, Canada Maverin Inc. Full time

Role:
Intermediate Computer Application Support

Client:
Federal Government of Canada Client

Contract duration: 48 Weeks

Start date:

ASAP

Location:
Onsite, Gatineau, QC

Language:
English

Clearance:
Secret

Responsibilities could include but are not limited to:

  • account management (create. delete, update, move etc.) of DFATD's designate network (SIGNET D);
- account management (create. delete, update, move etc.) of DFATD's classified network (SIGNET C);
- updating and actioning Remedy trouble tickets on a first come first serve basis;
- ensure any client requests are completed to the clients' satisfaction;
- create and modify security groups for shared network drive access;
- execute Visual Basic script;

Skills/Experience Required:

  • Must have a certificate, diploma, or degree in computer science or other relevant field from a postsecondary institution;
  • A minimum of one year of experience administering network user accounts using Microsoft Active Directory;
  • A minimum of one year of experience using Remedy or other IT Service Management (ITSM) incident/problem management tracking software.

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

- client service: 1 year (required)
- administering network user accounts: 1 year (required)

Licence/Certification:

  • Secret clearance (required)

Work Location:
One location

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