Computer Technician
7 days ago
It is the region's only public, tuition-free, English-language college, offering innovative and personalized instruction across 19 Career, Pre-University and Continuing Education programs in its modern, state-of-the-art facilities.
Cégep Heritage College is a vibrant multicultural institution with 220 staff serving more than 1,500 students.It delivers educational programming that fosters extraordinary student-teacher interaction, student leadership and entrepreneurship, intercultural dialogue and engagement, and high-calibre athletics.
- COMPETITION NUMBERC2223SS2
- DEPARTMENTInformation Systems and Technology
- IMMEDIATE SUPERVISORMarc Amey
- TYPE OF HIRINGTemporary Full-Time (until the end of June 2023 with possibility of renewal)
- WORK SCHEDULE35 hours per week
from 8:30 a.m. to 4:30 p.m.
- WORK LOCATION325 boul. de la CitédesJeunes, Gatineau, Quebec, Canada, J8Y6T
- SALARY RANGE
- 24.21$ $
- ROLE SUMMARY
- The primary role of the Computer Technicians is to support our end users (students and staff) prepare and update all software and hardware used by the College.
- DUTIES
- Install, Configure and Deploy laptops to staff and students
- Image and refresh PC in the labs
- Respond to service desk support and service requests.
- Install, configure, update and support desktop software used by the College.
- Install and configure enduser peripherals.
- Keep the inventory database up to date.
- If need be, perform any other related tasks.
- MINIMUM QUALIFICATIONS REQUIRED
- Must have a minimum of a college diploma (DEC) with an appropriate field of specialization (Computer Science, option networking, Electronics, option networking, etc.) or a diploma whose equivalence is recognized by the competent authority.
- Must have a minimum of 2 years of relevant experience.
- Must be able to install, upgrade and troubleshoot software on desktops, laptops and mobile devices with minimum supervision.
- Must have experience with Windows 10 and 11 and Windows Server.
- Must have knowledge of Microsoft products such as Windows Azure, Microsoft 365, Active Directory, GPO.
- Must be willing to learn new technologies and able to adapt quickly to changes.
- A good knowledge of English is essential (written, spoken and comprehension) and functional French is required.
- ADDITIONAL QUALIFICATIONS
- Must possess excellent communication, organizational and interpersonal skills.
- Must have excellent analytical and problemsolving skills.
- Must be quick to respond, dynamic, creative and detail oriented.
- Must be able to work independently with mínimal supervision and work well in a team environment.
- Must be able to work efficiently under deadlines and produce accurate results.
- Must be flexible and possess a high degree of adaptability.
- Must possess excellent customer service skills.
- Must have a strong work ethic and exercise discretion.
- CLOSING DATE FOR APPLICATIONS
- Posted on January 06th to January 15th, 2023
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