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Technical Team Lead
3 months ago
Responsibilities:
- Perform inspection, testing and repair of smartphones and Tablets
- Maintain productivity and quality standards
- Consistently produce quality error free work
- Responsible for diagnosing mobile devices using Manufacturer's authorized testing tools
- Analyze mobile devices for the purpose of determining the root cause
- Determine parts to be replaced and perform all technical functions following the Manufacturer's technical manuals. Including installing, maintaining, repairing, replacing of device hardware, electronic components, and peripherals, etc.
- Upgrade operating systems
- Complete all required shop floor system updates and paperwork
- Requesting and monitoring parts and materials to fulfill repair/production schedules
- Organizing the repair and routine maintenance of production equipment
- Liaising with teams to ensure proper staffing, turnaround time, parts inventory level, quality level, can be achieved
- Supervising the work of all staff within the team
- Escalate customers/client repair/production issues to management team and related Manufacturers, and drive for problem resolution
- Organizing team members to ensure documents and requests from OEM are updated, distributed to relevant team members, and executed accordingly
- Organizing relevant training sessions and ensuring adequate training is achieved for each team member
- Ability to work in a fastpaced environment
- Follow workplace operating and environmental, health and safety procedures and guidelines
- Other duties assigned
Knowledge, Skills, Abilities Required:
- Ability to schedule own tasks and handle assigned projects independently with mínimal supervision.
- Ability to perform indepth problem solving.
- Administer consistent corrective action when required.
- Familiarity with computer systems and handling electronic equipment is required.
- Quick learning and adaptive nature.
- Exceptional verbal and written communication skills
Education and/or Experience
- 35 years of related work experience; or equivalent combination of educations and experience.
- Postsecondary training and/or certification is considered an asset.
Job Types:
Full-time, Permanent
Pay:
$22.00-$26.00 per hour
Expected hours: 40 per week
Benefits:
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Experience:
- Technician/Repair: 3 years (required)
Work Location:
In person
