Immediate Hire Account Manager

2 weeks ago


Toronto, Ontario, Canada Yotpo Full time

If you shop online (and who doesn't these days?), We're a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life.

Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

Our primary goal is to deliver the best technology in the industry.

Then read on, because we're in pursuit of the best and the brightest minds to help us achieve our vision.

As a Yotpo Account Manager , you will drive incremental revenue by strategically partnering with existing customers in our SMB portfolio.

You will sell additional products and/or expand the scope of existing packages, while navigating sales cycles across multiple product offerings.

You take a methodical approach to sales, continuously seeking opportunities to maximize efficiency and effectiveness. You can navigate through ambiguity and adapt rapidly to shifts in direction, based on evolving business needs. You optimize for long-term success over short-term gains.
Serve as a trusted advisor to our clients, educating them on the value of a consolidated eCommerce stack.

Maximize revenue with current customers by identifying needs and customer pain points, selling additional/relevant products and services, and expanding existing packages.

Continuously identify creative strategies to engage clients and close incremental revenue, managing cross-sales cycle from lead to close.
Partner cross-functionally with Customer Success, Product, Marketing, and Operations to optimize customer experience and business outcomes.

Utilize Sales CRM tools to track sales progress as well as forecast and prioritize to achieve quarterly quota goals.

Understand and learn about the e-commerce industry, including competitive product offerings.
2+ years experience managing a full sales cycle.
~ Track record of over-achieving sales targets.
~ Ability to utilize Sales CRM tools (we use SalesForce).

If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

We are working in a hybrid capacity, spending 3 days per week in our Toronto office.

Yotpo programming includesteam events, educational fireside chats, end of year celebrations,affinity groups and partnerships.

We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Come join us and help us build a global company where we're all proud to belong.
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