Group Advantage Consultant

2 weeks ago

Kirkland, Quebec, Canada Royal Bank of Canada Full time

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.


Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.


Job Title
Group Advantage Consultant | Conseiller(ère) expert(e), Avantages collectifs, Nord-Ouest de Montréal

What is the opportunity?


RBC Group Advantage is a comprehensive business segment that offers a variety of retirement savings products including Group RRSP's, Deferred Profit Sharing Plans, and Pooled Retirement Pension Plans that are combined with expert advice and delivered in the convenience of the workplace.


As a Group Advantage - Mobile Banker, you attract, nurture, and grow relationships with our high-value Group Advantage member clients by adding value in the moments that matter to them.

You provide your clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key life events.

You grow and deepen client relationships by leading Group Advantage onboarding discussions and advice events and through discovering client needs and providing value added advice and solutions.

Whether you are helping a client learn how to bank digitally, proposing an investment strategy to finance their child's education or recommending how to borrow for their "Someday", your expertise will contribute to creating meaningful and memorable client experiences.


What will you do?

  • Communicate with clients to learn about their needs and help them achieve their goals
  • Provide professional advice and education with an ability to address complex credit and investment needs, concerning both personal and business needs
  • Participate in RBC at Work Group Advantage events and member onboarding
  • Collaborate with marketleading professionals in Group Advantage, financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and targeted expert advice
  • Leverage technology to deliver on client experience and enable performance and retention
  • Proactively take ownership of resolving and preventing client's banking problems
  • Implement contact and relationship building strategies, and support new client acquisition in local community
  • Educate clients of the features and benefits RBC products and services offer, and help clients with digital, banking including mobile, ATM, and online banking

What do you need to succeed?

Must-have

  • This role requires fluency in both French and English in order to serve RBC's French and Englishspeaking customers in this market
  • Valid Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course)
  • Completed Certificate in Financial Services Advice, offered through the CSI (e.g., Personal Financial Service Advice and Financial Planning I) 23 years of proven experience in the financial services industry, handling credit and investments and converting pipeline leads and opportunities into results for the benefit of the client
  • Demonstrated ability to build trust and rapport quickly, and to maintain longterm relationships with clients and partners
  • Agile and adaptable to work in multiple environments, with strong presentation skills and comfort presenting in a group environment
  • Digital savviness across multiple platforms and devices (i.e. Sales platform, esignature, mobile technologies. Comfortable navigating with and for clients
  • Familiarity with Group Advantage value proposition (Bank at work)
  • Flexibility during the day/night/weekends to visit clients in their commerce day/night/weekend

Nice-to-have

  • Active in the local community, developing a solid network in the local community

What's in it for you?


We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


  • Competitive salary, annual bonus, and recognition programs that reward top performance
  • Strong suite of tools, including emerging digital capability to enhance your competitive edge
  • Opportunity to represent Canada's leading financial services brand in your community

Job Summary

Address:

KIRKLAND, Quebec, Canada

City:

CAN-QC-KIRKLAND

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

:00

Application Deadline:

:00

Inclusion** and Equal Opportunity

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