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Administrative Assistant

3 months ago


Winnipeg, Manitoba, Canada Industrial Metals Full time

Industrial Metals is looking for an Administrative Assistant to join our team at the Messier office, working Monday to Friday from 8:00 AM to 4:30 PM.


Based in Winnipeg, the Administrative Assistant ensures all incoming calls to the switchboard are answered promptly, maintaining a strong customer service commitment and a clean and prepared office space.


Roles and Responsibilities

  • General Duties:_
  • Oversee and support all administrative duties in the office and ensure the office operates smoothly.
  • Creates a welcoming environment by greeting guests and directing visitors.
  • Managing the general office phone line and voice mailbox daily, answering all inbound telephone inquiries professionally, routing calls to the appropriate party, or taking messages as necessary.
  • Receiving, sorting, distributing, and dispatching daily mail
  • Maintain office supplies inventory and place orders when required.
  • Maintain and update database and files. Identify discrepancies, troubleshoot, and communicate with appropriate parties to resolve issues.
  • Plan and execute inhouse, offsite activities like monthly employee lunches, celebrations, and events.
  • Liaison with facility management vendors (Cleaning services)
  • Communicate with service providers (i

e:
tech support for phone, computer, and photocopier)

  • Organizes and files company documents either electronically or paper filing system.
  • Supporting Logistics/

Freight Duties:
_

  • Support the coordination of domestic and international transportation.
  • Support the preparation and management of documentation for inbound deliveries.
  • Performing clerical tasks such as maintaining databases, shipment records, and updating paperwork. (i

e:
shipment tracking, fleet repair invoices, price lists, vendor accounts)

  • Review inventory database to ensure onhand inventory can fulfill outgoing shipments.
  • Communicate with all necessary internal and external parties to ensure the product is received, processed, and shipped in a timely manner. Troubleshoot and resolve issues as needed.
  • Provide superior customer service to both internal and external accounts.
  • Maintain working relationships with existing carriers and research/source new carriers as needed. (i

e:
rate quotes, sales calls from carriers.)

  • Other duties as assigned

Qualifications

  • High school diploma, equivalent education, or 2 years of administrative assistant experience.
  • Proficient in Microsoft Office (Microsoft Excel, Word, and Outlook)
  • Superior telephone manners and strong interpersonal skills.
  • Strong customer service orientation and troubleshooting skills.
  • Possess strong verbal and written communication skills to ensure exceptional customer service
  • Excellent listening skills
  • Strong organizational skills with the ability to multitask.
  • Must have exceptional attention to detail.
  • Strong organization and time management skills and ability to prioritize.
  • Strong problemsolving skills and analytical abilities.
  • Ability to build and maintain relationships with all levels of an organization.
  • Understanding logistics and crossborder shipments is an asset.

Work Conditions & Additional Information:

  • Work location: 550 Messier St.


Working hours
  • Midday
    :Monday to Friday 8:00 AM to 4:30 PM:
  • Prolonged exposure to loud equipment/machine
  • personal protective equipment will be provided
  • Long hours of sitting
  • Loud & dusty work environment
  • Public transportation might be limited depending on your shift; It is expected that you can make transportation arrangements to get to work