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Account Manager
3 months ago
This is a full-time hybrid role (2 days per week onsite) for a growing marketing agency in Toronto's west end (Etobicoke).Reporting to the Vice President of Business Development, the AM will manage client business in the online performance-marketing industry.
This role includes planning, negotiating and implementing growth strategies to increase client value, performing daily account management to ensure clients' needs are properly met, utilizing reporting tools to identify and react to performance indicators; conducting research to develop new business markets and maintaining an in-depth understanding of the company's products and their value proposition.
The AM will also occasionally attend conferences, meetings and industry events to maintain strong client working partnerships.Responsibilities:
Managing client portfoliosManaging and maintaining strong relationships with existing clientsDeveloping growth strategies and implementing plans to increase client revenueAccount and campaign management - providing practical solutions through timely analysis, problem-solving and proactive thinkingMonitoring reports and analyzing data to identify areas of improvementHaving in-depth knowledge of the company's products and services, mapping company strengths to client needsNegotiating with stakeholdersReviewing client contracts, monitoring and enforcing compliance requirementsWorking closely with Finance to ensure all accounts are in good standing and disputes are resolved accordinglyResearching and developing opportunities in new and emerging lead generation marketsKeeping abreast of competition, emerging trends and issues within the online performance marketing industryQualifications/
Desired Experience:
Minimum 1+ years of full-time account management and/or online marketing experienceProactive, self-starter who is driven by performance, revenue and metricsExceptional negotiation and relationship-building skillsStrong decision-making and problem-solving skillsExceptional analytical, organizational and interpersonal skillsStrong verbal and written communication skillsExperience with the design and implementation of account management strategyAble to prioritize and manage multiple accounts/relationships/tasks concurrentlyInterest and familiarity with social media, the Web and emerging web technologiesUnderstanding of performance marketing industry, trends, terminology, and channels an assetCompensation:Base annual salary + variable commission based on performance
