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Manager Sales Operations

3 months ago

Toronto, Ontario, Canada ThinkOn Full time

ThinkOn is expanding its
Sales and Partner Success team Reporting to the
Director, Partner Success, the
Manager, Partner Success & Operations will be responsible for working cross-functionally to enable the ThinkOn Sales and Partner Success Team, our Partners, Subscribers and Technology Alliance Partners.

Responsibilities will enable our Partner's success, and team member success in utilizing the approved expense & program budgets.


You will contribute to the design and management of the Sales Team, Agent and Partner Incentive plans, Enablement programs, Partner on-boarding, Subscriber Retention program development and reporting of performance vs.

Plan.

This role will work closely with our Sales leaders, Product, and Marketing in developing and launching campaigns that can span weeks or even months.

You will be looked at as your own business unit with KPIs and targets set and managed by your team and you.


You Will:

  • Be responsible for developing and managing our engagement initiatives with all ThinkOn Partners and Subscribers across the globe
  • Work with our key vendors to drive global and regional strategy, Go-ToMarket (GTM) plan, sales team alignment, enablement planning and execution.
  • Develop and drive the execution of revenuecreating programs and initiatives, and for evangelizing ThinkOn's value proposition within our partners.
  • Work with leadership within ThinkOn and our leading partners to create a joint strategy that includes investments in ThinkOn knowledge development, coselling initiatives, marketing development funds and Sales enablement programs.
  • You will be involved in the structure and management of Business reviews, Complex Opportunities, Subscriber Retention, and the RFP review process.
  • Work with the Marketing team to create integrated campaign plans and execute the plans in all supported/targeted regions and developing specific plans, driving partner revenue growth, and delivering customer success.
  • Drive sales plays, offerings and industry assets/solutions for execution and engagement with our sales team, while providing feedback to Product and Marketing to adjust said offerings based on sales team input.
  • Review sales play engagement metrics/effectiveness on a recurring basis with Sales team leads and their specified partner(s).
  • Evangelize ThinkOn's Technology Alliance Partner(s) value proposition to all sales channels through enablement programs which you will codevelop (for example Veeam, Hitachi).
  • Maximize the value of a significant marketing development budget in close alignment with our marketing organization to ensure program dollars are being properly invested and utilized.
  • Enhance the availability of business reporting to enable the business including the use of Compass, HubSpot and other tools.
  • Assisting in introducing new offerings that align with category strategy and lead the rollout to the Sales organization in selected/focus regions.
  • Leading partner enablement programs by working with your partner counterparts to build sales training content that aligns internal and external objectives across all applicable sales channels.
  • Management of Partner contracts (existing and new)
  • Track & review metrics on the success of each enablement, with a clear KPI set before launching.
  • Work with your team to manage and report on Sales Commission both internally and externally
  • Virtual and inperson representation of ThinkOn at conferences, customer meetings, and presentations
  • Work with current and future Technology Alliance Partners of ThinkOn

You Have:

  • A Bachelor's Degree, or equivalent
  • Experience with/ for a Technology Partner (VAR, MSP, CSP, SI)
  • Experience working through a Wholesale (Distribution) model
  • Experience with HubSpot or a similar CRM

Benefits and Perks:

  • A remotefirst culture
  • Competitive compensation package
  • Flexible timeoff for vacation; 5 personal days/year
  • Comprehensive health and dental benefits
  • A $1,000* Wellness & Learning allowance
  • Eligible to join the ThinkOn Group Retirement Savings Plan
  • Referral Bonuses for successful hires

About ThinkOn Inc

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