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Operations Section Manager

3 months ago

Québec, Quebec, Canada National Bank of Canada Full time

Attendance
On-Site

Job Number
15932

Category
Manager

Status:
Temporary 16 months
Schedule: Full-Time
Posting date
11-Jul-2023

Location:

Montreal, Quebec
Area of Interest: OperationsWe are looking for an engaging leader who will support the manager and the team responsible for delivering various administration activities related to the Vault Operations sector and guiding the team until the project is deployed (estimated end date: December 2024).


Your role:

  • Act as a leader for a team of 15 to 20 people responsible for delivering various administration activities related to the Vault Operations sector
  • Create a motivating environment for a team experiencing significant transformation and automation
  • Maximize your employees' contribution while helping them progress and develop their skills through ongoing coaching
  • Implement and execute an action plan to help achieve the Operations sector's transformation plan
  • Actively participate in making changes and helping achieve the target established for the digitization project
  • Establish and maintain partnerships with the various stakeholders involved in the team's activities
  • Keep abreast of technological developments and new work processes that can help improve the team's productivity while reducing operating expenses

Your team


As a section manager on the Commercial Operations, Document Management team, you'll be working with a dynamic, growing team in a fast-paced, changing environment.

You will put in place the necessary actions to deliver the services offered with a view to improving the efficiency, productivity, and profitability of your sector.

You will also engage your employees and help them maximize their contribution while ensuring their growth and skills development through personalized coaching.

You will make you mark with your leadership, your ability to rally and engage teams, and your coaching experience.

You will report to the Manager, Commercial Operations, Document Management in the IT Operations sector located in downtown Montreal.


This position requires you to be present in the workplace in order to fulfil the needs of the project deliverables.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work.

For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it's important to you.


Prerequisites

  • Bachelor's degree in a related field and 5 years of relevant experience, or Master's degree in a related field and 3 years of relevant experience, or undergraduate diploma from the National Bank University Program and 7 years of relevant experience
  • Experience in coaching and/or personnel management
  • Experience optimizing processes and operations
  • Experience planning and organizing work based on volume, resources, and priorities, an asset
  • Experience managing operational performance (KPIs, deadlines, quality) and group performance (synergy and teamwork), an asset
  • Ability to communicate with and motivate a team
  • Sound knowledge of operational processes
  • Strong interpersonal skills and demonstrated ability to influence
  • Good analytical skills and ability to summarize

LI-GC1 #LI-ONSITE
Skills:

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    Accountability

Coaching

Communication

Emotional Intelligence

Mobilization

Performance Management

Problem Solving

Strategy Execution

Team Management

Your benefits:

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  • In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Initiatives promoting community involvement
  • Telemedicine service
  • Virtual sleep clinic
  • These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

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We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If yo