Manager, Operations and Development, Specialty Drug

1 week ago

Mississauga, Ontario, Canada Bayshore HealthCare Full time

ABOUT THE ROLE:


This position will focus on the management of Data & Reporting, Process Design Improvements, and Program Development to enhance and expand the Specialty Drug Care Program.

The Manager, Operations and Development reports directly to the National Lead, Drug Plan Solutions.

_ This position is fully_ remote**.

A DAY IN THE LIFE:

  • Management of the Data & Reporting Team
  • Oversee the daytoday assignment and operations of the Specialty Drug Care Program Development Analyst and Support Specialist
  • Implement and evaluate new program initiatives that impact the Specialty Drug Care Program
  • Support the design, creation, testing and implementation of internal and external reports, dashboards, and presentations to demonstrate the Specialty Drug Care Program expertise and statistics
  • Provide input into gaps requiring development _i.e._ PowerBI and CRM
  • Ensure all performance expectations are monitored and sustained by the Data & Reporting team
  • Participate in program management meetings
  • Support the Data & Reporting staff in meeting performance expectations and completes annual reviews
  • Support a positive work environment working within a teambased structure.
  • Support administrative processes including the monitoring of data integrity
  • Process Design Improvements and Program Development
  • Serve as the Specialty Drug Care Program's Subject Matter Expert within the BSRX Process Design Team
  • Define, implement and improve processes to support expansion of the Specialty Drug Care Program mandate
  • Create and manage ad hoc requests to the Specialty Drug Care Program CRM
  • Represent the Specialty Drug Care Program in crossteam process improvement initiatives
Job Qualification

WHAT YOU BRING TO THE TEAM:

  • 3+ years of experience with data analytics
  • 3+ years of experience with multitasking/project management skills
  • Postsecondary education considered a strong asset
  • Has worked directly with/for insurers, employers, pharmaceutical manufacturers or specialty pharmacies
  • At least 5 years of Canadian public and private reimbursement navigation and advocacy experience, within a patient program environment, ideally with PA/SA drugs for chronic diseases
  • Demonstrated ability to work with people across disciplines/departments
  • Excellent computer skills including Microsoft suite of products (minimum intermediate level Excel, Word, PowerPoint)
  • Strong organizational skills

  • Specialty Pharmacy Network

    1 week ago

    Mississauga, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Director, Business Development

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Program Manager

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Specialist, Retail Specialty Support

    1 week ago

    Mississauga, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Director, Business Development

    1 week ago

    Mississauga, Ontario, Canada Shoppers Drug Mart Full time

    Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty...

  • Program Manager

    1 week ago

    Mississauga, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Field Case Manager

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Patient Care Specialist

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Full time

    Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers...

  • Summer Student, Program Management

    1 week ago

    Mississauga, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Associate Manager, Drug Safety Compliance

    1 week ago

    Mississauga, Ontario, Canada Bayshore HealthCare Full time

    The Associate Manager, Drug Safety Compliance will act as a Pharmacovigilance (PV) Compliance expert for PV Operations across the assigned Patient Support Program(s). This role will partner with Drug Safety & Medical Information (DSMI) team and Cross Functional Specialty teams to enhance compliance with our PV contractual obligations, PV key performance...

  • Bilingual Patient Care Specialist

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Patient Care Specialist

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Specialty Support Administrator

    1 week ago

    Mississauga, Ontario, Canada Cigna Health and Life Insurance Company Full time

    Specialty Support Administrator - 12 Month Contract - Express Scripts Canada page is loaded Specialty Support Administrator - 12 Month Contract - Express Scripts Canada Apply remote type Hybrid locations Mississauga, ON time type Full time posted on Posted 2 Days Ago job requisition id Job Description:Express Scripts Canada is looking for Specialty Support...

  • Patient Care Specialist

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Summer Nursing Student

    1 week ago

    Mississauga, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Coordinator, Customer Support

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Drug Plan Management Specialist

    1 week ago

    Mississauga, Ontario, Canada The Cigna Group Full time

    As new drugs come on the market and drug costs continue to rise, Drug Plan Management looks for new ways to manage drugs plans and provide alternatives to traditional plan designs.The Drug Plan Management (DPM) Specialist is responsible for the creation and setup of new drug plans as well as the maintenance of existing drug plans and formularies. As a member...

  • Patient Care Specialist

    1 week ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Drug Product Technician

    1 week ago

    Mississauga, Ontario, Canada Eurofins Full time

    Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofinsworks with the biggest...

  • Drug Product Technician

    1 week ago

    Mississauga, Ontario, Canada Eurofins Full time

    Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest...