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Bilingual Customer Service Representative

3 months ago

Cambridge, Ontario, Canada Randstad Canada Full time

We are looking for a permanent Bilingual Customer Service Representative for a client in Cambridge, ON. The main tasks include processing customers' orders, handling day-to-day clerical duties, and providing full support for customer service.

Advantages:

  • Permanent role with a reputable employer
  • Competitive annual salary starting at $44,000
  • Long Term Incentive Program
  • Comprehensive benefits package
  • Excellent work-life balance - Monday to Friday 8am to 5pm
  • Onsite work environment that is inclusive and supportive
Responsibilities:
  • Enter incoming orders into the company's system
  • Manage customer invoices
  • Process credits for returns and price adjustments
  • Provide clerical and administrative support as required
Qualifications:
  • Fluent in French and English (written and oral)
  • Proficient in data entry, MS Excel, and MS Word
  • Experience working with Sage accounting software
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Self-motivated with keen attention to detail
  • Experience with EDI is a plus
Summary:
If you are interested in this role and meet the requirements, please refer to the following application process:

How to apply:
1) Respond directly to this job posting
2) Make a follow-up call to ext. #3 a few hours later and ask for Saudia
3) Directly email with the subject "Bilingual French Administrator - Cambridge"

We appreciate all applicants, but only qualified candidates will be contacted.

Our goal at Randstad Canada is to build a diverse and inclusive workforce. We are dedicated to implementing strategies that promote equity, diversity, and inclusion in all aspects of our operations.