Servicenow Administrator

1 week ago

Halifax, Nova Scotia, Canada Cognizant Technology Solutions Full time

ServiceNow Administrator
At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive.

And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders.

Cognizant is right where you belong.

Role overview

What you'll do

  • Perform development, configuration, and testing support activities within the ServiceNow platform.
  • Provide daytoday ServiceNow administration support, including user and group management, basic maintenance activities, and system monitoring.
  • Collaborate with stakeholders to gather requirements and implement solutions to meet business needs within the ServiceNow environment.
  • Configure ServiceNow modules, workflows, and automation to streamline business processes and improve efficiency.
  • Conduct integration activities to connect ServiceNow with other systems and tools, ensuring seamless data flow and functionality.
  • Troubleshoot and resolve issues related to ServiceNow functionality, performance, and integration.
  • Maintain documentation of configuration changes, processes, and procedures related to ServiceNow administration.
  • Stay updated on ServiceNow platform enhancements, best practices, and industry trends to recommend improvements and optimize system performance

What you bring to the role

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Demonstrable experience as a ServiceNow Administrator, including development, configuration, and testing support activities.
  • Solid understanding of ServiceNow platform capabilities, modules, and architecture.
  • Proficiency in ServiceNow scripting languages such as JavaScript, GlideScript, and AngularJS.
  • Integration experience with ServiceNow, including knowledge of REST, SOAP, and MID Server configurations.
  • Excellent problemsolving skills and the ability to troubleshoot and resolve issues independently.
  • Good communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • ServiceNow Administrator certification (preferred).
  • Familiarity with ITIL practices and methodologies (preferred).

What we offer
-
The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
-
Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
-
The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
-
A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
-
Flexible health and financial benefits
to support you and your eligible dependents—from day one.
-
True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Working arrangements
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible.

Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Halifax, NS.

Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note:
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.


Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.


Employee Status :
Full Time Employee

Shift :
Day Job

Travel :
No

Job Posting :
Mar

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