![AllianceOne Inc.](https://media.trabajo.org/img/noimg.jpg)
Full-time Customer Service Agent
1 week ago
Now is a great time to join AllianceOne As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years.
Teleperformance creates more value by providing a better customer experience.Job Description:
Responsible for handling incoming/outbound consumer calls while ensuring a high level of customer service and maximizing productivity and ensuring client performance standards are achieved.
We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact centre solutions, technology, and the highest security standards.
We care deeply about our clients and their customers, allowing us to transform passion into excellence.
We are currently hiring call centre/customer care agents to connect with people to solve account issues, working to provide a solution that will work for both the consumer and the organizations we serve.
PAY:
$16.55/hour + monthly incentive potential
Agents have the ability to earn monthly performance incentive of up to $355.00 per month
In addition, upon graduation from the 6 week training program, Agents are eligible for a bonus of $150.00
HOURS:
37.5 hours per week (Monday-Friday, Must be available for any shift between 8:00am - 8:00 pm)
LOCATION:
90 Eglinton Ave W, Toronto, ON M4P 3A4
QUALIFICATIONS:
- Prior customer service experience (call centre experience is a plus)
- Professional verbal communication skills
- Outstanding attendance & work ethic
- Strong ability to navigate multiple systems while speaking with customers
- Must be selfmotivated and goal oriented
- Problem solving and critical thinking
- Must be proficient in time management
- Negotiation skills
- Good typing/keyboarding skills
- Ability and openness to work professionally with a diverse customer base
- Works well in team setting
- A criminal background check is required
AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.
- Questions?_
- Please review our privacy notice available at the following
- For additional information on AllianceOne visit our website at
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