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Customer Engagement Specialist, Truck

3 months ago

Mississauga, Ontario, Canada Element Fleet Management Full time
Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day.

We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.

This takes hard work and innovation, and we need more like-minded people on our team.

  • What We Need

We are looking for a Customer Engagement Specialist, Truck & Upfit who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.


Are you:

  • Selfmotivated and show initiative to act and accomplish objectives?
  • Organized and ensure highquality results in your work?
  • A Day in the Life
  • Create chassis and upfit specifications for Class 1 through 5 (Light Duty) vehicles by working with suppliers to generate price quotes and profiles for customers.
  • Assist customers/clients (prospects included) and Sales Team with all truck related chassis specification and upfitting issues including review of customer vehicle specifications and provide guidance for improvements
  • Provide crossfunctional, crossbusiness support and guidance for Maintenance, Sales and Customer Service regarding upfit vehicles
  • Develop and maintain key relations with OEM (Original Equipment Manufacturer), Dealer, upfitter and other suppliers
  • Provide departmental leadership and expertise
  • Travel up to 10% required
Requirements

  • Bachelor's or technical degree in business, engineering or other industryrelated discipline preferred
  • Minimum of 3 years of experience with truck & commercial vehicle specing chassis and upfitting
  • TMI Certification, ASE Certification, NTEA affiliation, SAE Member or other industryrelated affiliations preferred
  • Ability to work a hybrid work location schedule from either our Hopkins, MN or Sparks, MD office
*The internal business title is Consultants, Truck and Upfit**This role is hybrid, Tues, Wed, Thurs, in Mississauga office*LI-KT1
LI-Hybrid

What's in it for You

  • A culture of innovation, empowerment, decisionmaking, and accountability
  • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
  • Additional benefits and amenities, including paid timeoff programs (vacation, sick leave, and holidays)
  • Hybrid work environment for most positions


Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

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