Security Representative

2 weeks ago

Calgary, Alberta, Canada Mount Royal University Full time

Job Description:

About MRU:


Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009.

Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs.

Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.


Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda.

We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

About the Department of Security Services:

Mount Royal University Security Services is dedicated to maintaining a safe and secure environment for all members of the university community.

The department provides 24/7 security coverage across the campus, ensuring the protection of students, employees, visitors, and university property. We manage a range of safety initiatives, including emergency response, surveillance, patrolling, incident investigation, and safety education.

By fostering a proactive approach to security, the department works closely with local law enforcement and other emergency services to address safety concerns and promote a culture of awareness and preparedness throughout the campus.

Security Services is considered an essential service within the University.

About the Role:

Mount Royal University (MRU) is seeking a dedicated and proactive Security Representative to join our Security Services team.

This role is essential to safeguarding our community, including staff, students, and visitors, while protecting the university's buildings, grounds, and assets.

This position is primarily focused on the Riddell Library and Learning Centre (RLLC) during the Fall and Winter semesters, with broader campus responsibilities during the Spring and Summer semesters.


This position involves a considerable amount of standing and walking, and works 35 hours per week; Monday to Friday from 12:00pm to 7:30pm.


Responsibilities:

  • Primarily, patrol the RLLC on foot or vehicle in order to monitor the security and safety of University property as well as the staff, students and public who access the campus.
  • Provide customer service to all persons using University facilities which includes providing information, directions and responding to complaints
  • Liaise with individuals, organizations, groups on campus to promote safety and security awareness
  • Recognize and investigate all incidents, unusual occurrences, suspicious persons and safety concerns
  • Conduct basic investigations including interviews, statements, surveillance, and recovery of property
  • Write reports and maintain timely and accurate notes on incidents
  • Provide first line response to security emergencies and act as key link to the dispatch centre
  • Assess incident scene and recommend assistance from external agencies such as EMS, Calgary Police, and Fire department
  • Provide first aid as necessary including the use of AED and Naloxone
  • Monitor, assess, record, and respond appropriately to all alarms including fire systems, alarm systems, and CCTV systems
  • Control access to buildings and properties on the Mount Royal University campus

Qualifications:

  • Minimum one year postsecondary certificate/program completion
  • An understanding of the Canadian legal system is required
  • Security License through the Government of Alberta is required
  • CPR and First Aid certificate is required
  • Class 5 Alberta Driver's License and clean drivers abstract is required
  • Minimum months of related security or law enforcement experience, and customer service experience
  • Ability to remain calm under pressure
  • Demonstrated strong interpersonal, communication, and written skills
  • Proficient computer skills
  • Commitment to Equity, Diversity, and Inclusion (EDI) and traumainformed practices
  • Independent judgment and problem solving abilities

What We Offer:

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.


At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package i

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