![Whitby Vision Care](https://media.trabajo.org/img/noimg.jpg)
Medical Receptionist
1 week ago
Whitby Vision Care is Durham's #1 Optometry office with 9 on site Optometrists and a full staff of Opticians and Optometric assistants.
We are a family owned office that are a tight knit bunch. We work hard and play hard maintaining a healthy work life balance.
Shift is 8:15 AM to 5:30 PM Monday to Friday, Full time.
At Whitby Vision Care, our Reception Team members are experts in customer care providing the best in class customer service as the first patient contact with our office.
In this role you will be responsible for answering the phone, completing outside referrals, triaging patients to the appropriate areas of the office, processing contact lens orders, the check in and check out process, and selling over the counter pharmaceuticals.
You will be part of a fast paced team that together represents the organization and image of Whitby Vision Care in a professional and positive manner.
Your Responsibilities:
- Greet and checkin patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments
- Conduct OCT, visual fields and Retinal imaging on patients
- Verify patient insurance information and collect necessary paperwork
- Maintain patient records and update electronic medical records (EMR) system
- Assist with billing and insurance claims processing
- Coordinate referrals to specialists and followup appointments
- Manage front desk operations and ensure a clean and organized reception area
- Provide administrative support to healthcare providers as needed
Experience:
- Previous experience as a medical receptionist or in a similar administrative role preferred
- Familiarity with ocular health or medical office procedures and terminology
- Knowledge of OHIP billing codes for Optometrists
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle patient inquiries and concerns
- Detailoriented with strong organizational skills to manage patient records and appointments
- Ability to multitask in a fastpaced environment
If this sounds like your dream job, we want to hear from you
Job Types:
Full-time, Permanent
Salary:
$17.00-$19.00 per hour
Expected hours:
No less than 43 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Onsite parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime
Ability to commute/relocate:
- Whitby, ON L1N 2N4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- reception: 1 year (preferred)
Work Location:
In person
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