![Regional Municipality of Peel](https://media.trabajo.org/img/noimg.jpg)
Human Services Representative
2 weeks ago
Job Description:
Human Services Representative
Human Services - Income and Social Supports
CUPE LOCAL 966
Status:1 Contract Full Time up to 12 Months**
Salary Range: $55,113 to $64,769 per annum**
Work Mode: Onsite
Location: 10 Peel Centre Drive, Brampton
Hours of Work: 35 hours per week
Who we are:
Income and Social Supports provides Peel residents with the supports needed to help navigate and access income and stability supports to enable self-sufficiency and improved quality of life.
We deliver an efficient, inclusive and people-focused social assistance program and provide people with a range of services and supports to respond to their unique needs to enable employment opportunities and independence.
What you will do in this role:
- Assume role of the first line contact with Region of Peel clients and visitors for all matters pertaining to client service
- Making referrals and connecting clients and the general public to community agencies and resources
- Provide information, forms and/or documents pertaining to Regional programs and services
- Assist clients with tenant leases and determine potential eligibility for subsidy for social housing
- Assess client needs to determine resolution to financial, employment, housing and childcare issues-
- Update all applicant changes reported via Peel Access To Housing Annual Updates; building selection forms; relevant applicant changes; etc.
- Provide information such as case activity, payment information, appointments, waitlist status, housing options, emergency services, childcare services
- Provide support to visitors/clients who access computers and assist with resources within the reception and employment area i.e. faxes, photocopying, printing, etc.
- Maintain database of clientele utilizing resources in the Employment Resource Centre for funding purposes
- Access and update various technologies such as Centralized Booking System, Social Assistance Technology, CMS Database (lotus based system), Ontario Child Care Management System, and Microsoft Outlook
- Respond to Tier 2 calls from the Customer Contact Centre
- Diffuse difficult situations and deal effectively with clients who may be confused, angry or upset
What the role requires:
- Post secondary education with a degree/diploma in a Human Services or a related field
- May be equivalent to a high school diploma plus 13 years experience in Human Services
- Knowledge of relevant legislation/policy/procedures including MFIPPA, the Ontario Works/Ontario Disability Support Program/Day Nurseries, Social Housing Reform, and Residential Tenancy Acts
- Knowledge of all Human Services program areas including Early Learning and Childcare, Financial and Employment, Social Housing and Homelessness
Skills/Abilities:
- Excellent computer skills including (Word, Excel, Centralized Booking System, Lotus, Social Assistance Technology, Ontario Child Care Management System, MS Office Programs)
- Strong assessment, administrative and organization skills
- Good communications/interpersonal skills required
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Preference will be given to qualified applicants who are currently in the bargaining unit.
**_
- % in lieu of benefits
- Automatic enrolment into OMERS pension plan (where applicable)
- Supportive leadership and a culture of respect and inclusion
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved._**
Interview: Our recruitment process will be completed with video conference technology.
About Us:
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.
We're working to create a community that is safe, inclusive, and accessible.
A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we've been delivering a wide range of resident focused services.Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month with the
_Great Employer Award_ presented by Excellence Canada, Peel Region is a place where everyone feels they belong.
We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking.
At Peel Reg-
Retail Sales Representative
2 weeks ago
Brampton, Ontario, Canada Nestle Operational Services Worldwide SA Full timePosition SnapshotBusiness areas: Nestlé CanadaJob title:Retail Sales RepresentativeLocation:Winnipeg, Manitoba and Surrounding Area; (Field role)Position SummaryWe are looking for a Retail Sales Representative in Winnipeg, Manitoba reporting into the Retail Sales Manager. This position is ideal for a high-energy, self-motivated, creative professional who is...
-
Human Resource Generalist
4 weeks ago
Brampton, Ontario, Canada Compass Canada Full timeLocation : Brampton You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions,...
-
Human Resource Generalist
1 month ago
Brampton, Ontario, Canada Compass Canada Full timeLocation : Brampton You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions,...
-
Sr Coordinator, Human Resources
2 weeks ago
Brampton, Ontario, Canada Loblaw Companies Limited Full timeSr. Coordinator, Human Resources This role will support the Business Enablement & Enterprise Procurement Team The Sr. HR Coordinator will support the Sr. HR Business Partner and Sr. Director by coordinating and following through on various Human Resources activities and projects including Company-wide Human Resources programs/initiatives. What You'll...
-
Human Resources Assistant
2 weeks ago
Brampton, Ontario, Canada Home and Community Care Support Services Full timeJob Description:**_CARE AND BE CARED FOR - THIS IS YOUR HOME_**:Are you a human resources administrative professional that drives effectiveness, efficiency and smooth coordination of HR functions? Do you have experience collaborating as a trusted team member and problem solver? Are you passionate about exceptional health care and driven by a desire to help...
-
Brampton, Ontario, Canada Purpose Immigration Services Inc. Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish objectives for the organization and formulate or approve policies and...
-
Human Resources Specialist
2 weeks ago
Brampton, Ontario, Canada Benco Health Services Inc. Full timeEducation: Bachelor's degree Experience: 2 years to less than 3 yearsTasks: Plan, develop, implement and evaluate human resources policies and programs Advise managers and employees on the interpretation of human resources policies, benefit programs and collective agreements Negotiate collective agreements on behalf of employers or workers Mediate labour...
-
Commissioner Human Services
2 weeks ago
Brampton, Ontario, Canada Regional Municipality of Peel Full timeJob Description:Commissioner, Human Services: Region of Peel_ About Us:_ The Region of Peel, located in the Greater Toronto Area (GTA), has been delivering a wide range of residentfocused services and infrastructure to the communities of Brampton, Caledon, and Mississauga for 50 years. Peel is a bustling home to 200,000 businesses and over 1.5 million...
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Nestle Full timePosition SnapshotBusiness areas: Nestlé CanadaJob title: Customer Service RepresentativeLocation: Brampton, Ontario**Grade 10Position SummaryWe are looking for a Customer Service Representative based at our Brampton location reporting into the Customer Service Manager. This role will provide direct professional consultative services to our key customers...
-
Human Resources Assistant
2 weeks ago
Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full timeSupport your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those...
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Peridot Supply Full timeAbout usPeridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry.ObjectivesA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...
-
Vice President for Human Resources
2 weeks ago
Brampton, Ontario, Canada V4U LOGISTIC INC. Full timeHuman Resources and Organizational Development Vice-President - Production, Utilities, Transportation and Construction Terms of Employment: Permanent, Full-time Work Schedule: Day, Evening, Morning Start Date: Immediate Key Responsibilities: Allocate material, human, and financial resources to implement organizational policies and programs ...
-
Member Service Representative
2 weeks ago
Brampton, Ontario, Canada Duca Full timeWhy DUCA?At DUCA, we strive for excellence in everything we do. Our commitment to _Do more, Be more, Achieve more_ is what sets us apart and drives our company culture. DUCA's impact goes beyond our financial solutions - we're dedicated to making a real difference in the lives of our members and in our community.We believe our employees are our most valuable...
-
Sr Coordinator, Human Resources
2 weeks ago
Brampton, Ontario, Canada Loblaw Companies Full timeReferred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of...
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Mauser Packaging Solutions Full timeMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicalsPosition Summary:Customer Service Representative (CSR) functions as the liaison between BWAY Corporation and its customers. Handles all customer orders...
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Lbb Specialties Holdings Llc Full time_LBBS Overview_LBB Specialties LLC ("LBB Specialties" or the "Company") is ranked in the top 4 of dedicated North American specialty chemical and ingredients distributors. The LBB Specialties (LBBS) platform has been built through seven acquisitions since 2017.LBB Specialties is a leader in North American specialty chemicals and ingredients. It is a...
-
Brampton, Ontario, Canada Home and Community Care Support Services Full timeJob Description:_ CARE AND BE CARED FOR - THIS IS YOUR HOME_Are you a human resources information systems professional that drives effectiveness, efficiency and smooth coordination of HR functions including maintenance, configuration and integrity of different HR systems? Do you have experience collaborating as a trusted team member and problem solver? Are...
-
Office Service Representative
2 weeks ago
Brampton, Ontario, Canada DGA Careers Full timePersonal Lines, Technical Service Representative Portal entry experience - data entry renewal letters on program renewals for the brokers ~ RIBO licensed preferred but not required ~ 2+ years administrative experience, answer common customer questions. ~ reporting claims to insurer ~ Proficient in Microsoft Office products and experience with Applied Epic...
-
Financial Support Representative Recovery
2 weeks ago
Brampton, Ontario, Canada Regional Municipality of Peel Full timeJob Description:Financial Support Representative RecoveryHuman Services - Social Development, Planning and PartnershipsCUPE LOCAL 966Status: 1 Regular Full-time**Salary Range:$55,113 to $64,769 per annumWork Mode: HybridLocation: 10 Peel Centre Drive, BramptonHours of Work: 35 hours per weekWho we are:The Social Development, Planning and Partnerships...
-
Sr Coordinator, Human Resources
2 weeks ago
Brampton, Ontario, Canada Loblaw Companies Full timeL'utilisation du masculin à pour but d'alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs...