Bilingual Customer Service Representative, fluent in English and French

1 week ago


Winnipeg, Manitoba, Canada Polaris Industries Full time
Bilingual Technical Service Representative At Polaris Inc., we have fun doing what we love by driving change and innovation.

We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment.


Required:
Strong language skills in English & French reading, writing, and verbal communication.
Polaris Technical Service Representatives (TSRs) are responsible for delivering an industry-leading service experience to Polaris dealers and customers. In this role, you will work on technical problem resolution and product technical training. You will be representing the voice of the dealer and field technicians to internal departments. The ability to read, write and speak both French and English is required to be successful in this role.
TSRs provide vehicle troubleshooting, diagnostic, and repair support via phone and live video support.

Proactively engage dealers through phone or live video conferencing to expedite vehicle diagnostics and repair and reduce overall vehicle down time.

Mitigate dealer and owner disloyalty by ensuring top-notch service quality.

Make financial and business decisions that enhance brand loyalty and deliver world class customer service for Polaris based on dealer information, related experience, and critical judgement.


Warranty Support:

Provide case support for vehicle diagnostics and warranty authorizations, including but not limited to determining root cause, warranty eligibility, component coverage and labor accuracy.

Bachelor's degree in business management, Industrial Science, or related field, or Substantial equivalent technical experience in related work or field

  • Strong mechanical aptitude in powersports and/or automotive
  • Proficient in Microsoft Office applications, SharePoint, and typing
  • ability to articulate thoughts, ideas, and technical terminology.
Three to five years of dealer or customer service experience

  • Standard office and shop environment – fast-paced
  • Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture.

In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings.

Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work.


NYSE:
PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954.

Polaris' high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERAL side-by-side off-road vehicles; military and commercial off-road vehicles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; and pontoon and deck boats, including industry-leading Bennington pontoons.

Polaris is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

#

  • Winnipeg, Manitoba, Canada Randstad Canada Full time

    We have partnered with one of Canada's fastest-growing companies and are seeking for a Bilingual French/English Customer Service Representative here in Winnipeg.Are you passionate about delivering an amazing customer experience? Do you have excellent communication skills in both English and French? If you answered yes to these questions, then we are looking...


  • Winnipeg, Manitoba, Canada IntouchCX Full time

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...


  • Winnipeg, Manitoba, Canada GardaWorld Full time

    Are you ready to Suit up ?:As a member of the GardaWorld security family, your primary role is to ensure the safety and security of client holdings, tenants and visitors to the assignment area in a professional and courteous manner. You will enjoy regular and diverse interactions, while also being expected to maintain the highest degree of professionalism...


  • Winnipeg, Manitoba, Canada Cabela's Full time

    Summary: Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Cal


  • Winnipeg, Manitoba, Canada Cabela's Full time

    Summary:Reporting to the Call Centre Supervisor, our Customer Service Representatives are responsible for providing legendary customer service when answering customer phone calls to process orders, answer general inquiries and address customer issues in an inbound call centre environment.Location - On-Site: This position works onsite in our Call Centre,...


  • Winnipeg, Manitoba, Canada Cabela's Full time

    Summary:Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environmentLocation:Onsite at the Bass Pro Shops &...


  • Winnipeg, Manitoba, Canada Loblaw Companies Limited Full time

    Position Overview: We are currently seeking a highly motivated and bilingual (English/French) Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding customer service, handling incoming phone calls, dispatching vendors, and managing invoice review and approval processes. This position requires...


  • Winnipeg, Manitoba, Canada Franklin Electric Full time

    Responsible for communicating pro-actively and on a regular basis to ensure the customers needs are met as well as assisting customers in order management. Assist in other customer experience functions as needed to complete the full cycle of customer requirements. Department Customer Relations Employment Type Full Time Location Canada - Winnipeg Workplace...


  • Winnipeg, Manitoba, Canada AnswerNet Full time

    Join our team and together we can help people help others Our talented team represents various Non-Profit organizations and work hard to make a difference in our world. Whether we are raising funds for a child's operation, supporting abandoned animals, funding research to find a cure, making sure someone can find a warm place to go, or feeding the hungry;...


  • Winnipeg, Manitoba, Canada First Student Canada-Transco Full time

    RETURN TO JOB SEARCH RESULTS Dispatcher - Bilingual French/English Location 35 Melnick Road Winnipeg, Manitoba R3X 1V5 CA Phone Number Categories Operation Support Req ID JR3409 Dispatcher - Bilingual French/English (Open) First for a reason First Student is the largest school transportation provider in North America with more than a century of...


  • Winnipeg, Manitoba, Canada Randstad Canada Full time

    Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a not for profit organization? Are you fluency level bilingual in French and English ? If you answered yes, then we would like to hear from youWe are currently hiring for a Customer support agent to work for a call center to support...


  • Winnipeg, Manitoba, Canada AnswerNet Full time

    French Bilingual - Customer Experience AgentJoin our team and together we can help people help others Our talented team represents various Non-Profit organizations and work hard to make a difference in our world. Whether we are raising funds for a child's operation, supporting abandoned animals, funding research to find a cure, making sure someone can find a...


  • Winnipeg, Manitoba, Canada Drake International Full time

    We are searching for Bilingual Customer Service Representatives (CSR) for our client in Winnipeg. As a CSR, you will be working in the omni-channel contact center and will be responsible for ensuring 100% internal and external customer satisfaction consistent with the client's standard. Also, you will work to ensure consistency in delivering quality service...


  • Winnipeg, Manitoba, Canada Weather Tech Heating & Cooling Inc Full time

    In search of a positive, outgoing individual to represent our company working from a booth inside a Costco Wholesale store, informing customers of Lennox HVAC program as well as Rheem water heater program through Costco. Individual must be well spoken and have an outgoing positive attitude. Salary based position plus incentives for leads acquired.Flexible...


  • Winnipeg, Manitoba, Canada CWB Financial Group Full time

    AtCWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as...


  • Winnipeg, Manitoba, Canada Paladin Airport Security Services Full time

    Customer Service Specialist (Facilitator)-Bilingual (FR/EN)We are currently hiring full-time Facilitators based out of Winnipeg Airport. Why Paladin? Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. · You receive top industry wages· You have the...


  • Winnipeg, Manitoba, Canada BOMImed Inc Full time

    Strong language and communication skills required - must be fluent in written and spoken English and French.BOMImed Inc. is seeking a Bilingual Sales Administrative Assistant to provide high-quality service to customers, handle inquiries, process orders, and resolve customer complaints. Additionally, they will prepare tender submissions, and maintain...


  • Winnipeg, Manitoba, Canada Ellement Consulting Full time

    Bilingual Call Centre RepresentativeABOUT ELLEMENTEllement Consulting Group (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs...


  • Winnipeg, Manitoba, Canada GardaWorld Full time

    As a member of the GardaWorld security family, your primary role is to ensure the safety and security of client holdings, tenants, and visitors to the assignment area in a professional and courteous manner. You will enjoy regular and diverse interactions, while also being expected to maintain the highest degree of professionalism and customer service when...


  • Winnipeg, Manitoba, Canada GardaWorld Full time

    Are you ready to Suit up?As a member of the GardaWorld security family, your primary role is to ensure the safety and security of client holdings, tenants, and visitors to the assignment area in a professional and courteous manner. You will enjoy regular and diverse interactions, while also being expected to maintain the highest degree of professionalism and...