Business Operations Manager, Acute Perinatal

1 week ago

Vancouver, British Columbia, Canada B.C. Women's Hospital & Health Centre Full time

Business Operations Manager, Acute Perinatal

  • BC Woman's Hospital + Health Centre
  • Vancouver, BC

What you'll do

  • Develop business plans for designated clinical programs and leads implementation, including ongoing monitoring and revision, to facilitate alignment with the strategic directions of the organization.
  • Identify opportunities for additional resources or program/ service expansion, formulating the formal business plans to seek necessary resources.
  • Conduct strategic financial analysis in the development and management of the annual operating budgets; conduct ongoing monitoring activities of the overall budgets, providing rationale for deficits and constructing mitigation strategies. In collaboration with Program leadership, recommends and implements strategic activities to affect financial efficiencies.
  • Provide leadership and guidance to assigned staff using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) to support the achievement of required outcomes and ensure adherence to accreditation, regulatory, and safety standards. Interpret and administer collective agreements and respond to enquiries from both unionized and management staff. Handle grievances and investigate work and staff issues and initiate disciplinary action up to and including terminations.
  • Lead LEAN, business process redesign and other quality improvement initiatives for the designated programs and facilitate implementation of approved modifications to ensure optimal use of organizational resources and safe delivery of patient care.
  • Support the clinical teams (medical and nursing) in the optimal delivery of patient care, through organization and facilitation of necessary administrative and/or business functions.

What you bring:

  • A level of education, training, and experience equivalent to a Master's degree in Business Administration or Health Administration
  • A minimum of five (5) years recent, related health care experience supplemented with advanced financial credentials or related financial knowledge

You will have:

  • Proven leadership experiences in a management role including successful management of staff in a unionized environment.
  • Significant supervisory experience is required. Selfmotivated and personally accountable, with a demonstrated history of leadership and administrative successes.
  • Demonstrated the ability to coach, develop, and empower employees. Leadership in facilitating and adapting to changes while protecting the high standard of quality care and patients/employees/clients/stakeholders satisfaction.
  • An Ability to function independently, to plan, organize and coordinate a variety of activities to ensure maximum effectiveness.
  • Demonstrated success in broad business skills including human resources, operations, development of business, strategic, financial, marketing and forecasting plans and project management, and preferably with a broad understanding of the clinical care process and multidisciplinary health care provision.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and antiracism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

  • Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too offering health, wellness, development programs to support you at work and at home.
  • Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core L

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