Quality Assurance Manager

1 week ago


Sioux Lookout, Canada Tikinagan Child & Family Services Full time

BY MAIL:
P.O. Box 627, Sioux Lookout, ON P8T 1B1

  • BY FAX:
Quality Assurance Manager

  • Competition #:
  • 2023MGMT007 Location:


Sioux Lookout, ON
  • Alternate Location:
  • FT/PT Status:


Full Time (Regular)
  • Closing Date:
    Position Overview:

As a member of management, and reporting to the Director of Services for Residential Services, the Quality Assurance Manager will be assigned a portfolio of responsibilities, which will include overseeing the operations of service units as well as responsibilities for specific liaison, service area, special projects, policy or reporting functions.

The Quality Assurance Manager will work together with the service senior management team to ensure that agency services meet the requirements of the Child and Family Services Act, the First Nations mandate, Ministry licensing and service standards, as well as the agency's mandatory policies and procedures. The Quality Assurance Manager will develop and maintain effective working relations with staff members and other community service providers; assist with the development of policies and workplans, and other duties that may be assigned by the Directors of Services

QUALIFICATIONS

  • This employer promotes equal employment opportunities for all applicants. Persons of First Nations Ancestry will be given preference (OHRC, Part II, Special Employment). We invite applicants to Self-Identify if Indigenous, Metis or Inuit.
  • Post Secondary education in the field of Social Services, BSW or MSW preferred.
  • Proven capacity to design and manage integration of quality improvement and research initiatives within an organization;
  • Skill and experience in report writing and data analysis.
  • Experience in administration, management and leadership, with demonstrated knowledge and skills in the areas of supervision, policy development, program management, team building and organizational development.
  • A minimum of five years experience in the field of child welfare, with demonstrated knowledge in the key areas of child protection and residential care services.
  • Understanding of the collective culture of the Nishnawbe-Aski Nation and the traditional value of family and communities.
  • Ability to converse fluently in Ojibway, Oji-Cree and/or Cree a definite asset.
  • Strong communication skills both verbal and written.
  • Possess a valid Drivers License.
  • Ability and willingness to travel extensively, including travel by air and winter road.
  • Ability to pass a Criminal Record Check.

ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED


Tikinagan Child and Family Services is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

As such, Tikinagan Child and Family Services will make accommodations available to applicants with disabilities upon request during the recruitment process.


Tikinagan Child and Family Services strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process.

In pursuit of this commitment, Tikinagan Child and Family Services will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation.

This commitment extends to the hiring process and throughout the course of employment.

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