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Scp Housing Case Manager
7 days ago
Title:
_ Case Manager in Housing_
Reports to:
_ Director of Housing_
Based at:
_Various Houses_
Employment:
_Full Time_
Pay Range:
_$21-$24_
Hours:
_35+ hours/week, flexibility in scheduling required, 3-month probation and review_
Start Date:
Supporting Contracts:
_Ministry of Social Services_
Position Review Date:
Position Reviewed By:
Description:
As a Housing Case Manager you will oversee the day to day operations of a peer home that houses 5 youth and maintain a staffing complement of four to six youth support staff.
Qualifications (Education & Experience)
- Secondary completion required
- Post secondary strongly preferred (or experience equivalent)
- Minimum 2 year front line youth care experience
- Experience developing, implementing, and overseeing case planning & case management (Including but not limited to intakes, care plans, discharges, & transitions)
- Experience working with Ministry of Social Services, Child & Family Services, Community Resources, Indigenous populations, & Vulnerable populations,
- Experience supporting youth with exceptionalities, gang involvement, generational trauma/PTSD/CPTSD, experiencing current/previous exploitation, & managing substance use and/or mental health concerns.
Requirements (Skills & Competencies)
-
Valid Driver's License with Driver's Abstract
-
Criminal Record Check with
Vulnerable Sector Clearance:
- Cultural sensitivity required
- Demonstrated mastery of official SCP sanctioned approaches (Nurtured Heart Approach, Youth Centered Care, Harm Reduction, & Trauma Informed Care)
- Strongly developed interpersonal skills, emotional intelligence, & communication skills
- Well developed time management skills, organizational Skills, & attention to detail
- Preference will be given to individuals with CPR/First-Aid (B), Conflict Resolution, Crisis Intervention (DPVS), ASIST (Suicide Intervention), Mental Health First Aid & Water Safety
Duties & Responsibilities (Outcomes to be monitored quarterly)
-
Primary Liaison
- Facilitate youth intakes and discharges
- Share information, communicate concerns, & coordinate care with internal and external supports (including but not limited to MSS/Social Workers, Community Resources, SHA/Medical Care Providers, Child & Youth/Mental Health & Addiction Supports, Emergency Services, School/Education Supports, and Internal programs/staff
Case Management
- Develop, implement, oversee, review, update, and document all aspects of youth case plan
- Identify and bridge support/resource gaps
- Advocate for youth (i.e education, family, medical, mental health, substance use)
- Safety planning with youth
- Supervise the scheduling, tracking, and outcomes of youth appointments
Staff Development & Support
- Develop, manage, and oversee the peer home's youth support team (quarterly checkins, annual reviews, coaching, development, discipline, feedback, and identifying training and skill gaps)
- Oversee the maintenance and upkeep of the peer home (health and safety standards, licensing requirements, general cleanliness & sanitization)
- Crisis Intervention/management
- Rotating crisis line coverage (1 week on 5 weeks off)
- Facilitate monthly program meetings and weekly team lead meetings
- Other tasks as assigned: e.g. supporting Street Culture fundraising/social entrepreneurial initiatives/proposal writing etc
Program Development
- Build connection with, and facilitate access to, community resources
- Facilitate and attend program/team meetings as required
- Comply with agency, program, and funder reporting requirements
- Maintain a working knowledge of/ensure compliance with current agency policies, procedures, guidelines, and best practices
What you get in return
- Making a difference in the lives of the youth in our community
- Continuous learning & professional development opportunities
- A genuine & passionate work family
- Vacation pay
- Flexibility in Scheduling
- Opportunity for movement & growth within SCP
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