Salesforce Administrator

1 week ago

Toronto, Ontario, Canada Financeit Full time

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren't just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you'll join us.

About the role:

The Salesforce Administrator & Analyst works under the direction of the SVP, Revenue, and will primarily be responsible for supporting our Salesforce ecosystem leveraged across our Sales, Operations, and Risk teams.

The incumbent will be responsible for working with key stakeholders to build a roadmap to manage and improve our instance, while defining the evolution of our processes to match the needs of the teams.

What you'll do:

Design/Build:

Be involved early in discussions within the organization on how to improve the effectiveness of our process. Provide insight and perspective on potential solutions. Build requirements and secure buy-in before proceeding with delivery. Create proposals for improvements to our instance, gaining stakeholder approval before delivering the final solutions. Integrate Salesforce with solutions such as Marketing Automation Platforms, Data Warehouses, and Telephony Systems. Produce specialized reporting packages, dashboards, scorecards, data extracts, ad-hoc analysis.

Business Analysis:

Work closely with teams to define reporting requirements, translating these into high-quality actionable dashboards and reports. Create comprehensive documentation of processes to maintain the same standard of excellence. Continuously explore new ways to cut and slice the data into fresh perspectives to reveal new insights. Design, build, and implement business intelligence tools and visual analytics to drive faster decisions and better results. Generate a story or narrative about the data that brings valuable insights and actionable recommendations to senior management executive leadership. Deliver insightful ad-hoc analyses and recommendations for strategic initiatives. Validate the quality and integrity of data and reporting processes used in generating the reports.

Requirements

University/College degree required. At least 3 years of experience as a SFDC Admin, BSA, or BA. Analytically strong with a drive for innovative data visualization. Lightning UI experience preferred. Solid grasp of best practices and functionalities with an in-depth knowledge of Salesforce Flow. Proficient in business intelligence tools like Looker, Tableau, Qlik etc. Advanced PowerPoint skills for management presentations. Strong analytical and problem-solving abilities, with a knack for identifying optimal solutions. Exceptionally organized, capable of managing multiple tasks efficiently. Experience in consumer credit risk or collections analysis in a financial setting is preferred.

Benefits

Winner of Canada's Most Admired Corporate Culture in 2021 and 2023, we offer more than just the basics. Take advantage of:

An award-winning culture with a collaborative & inclusive team. Competitive pay and performance based bonus. Committed to flexible work arrangements, offering hybrid workplace options. Comprehensive medical, dental and vision coverage + Lifestyle Account. RRSP Matching and Parental Leave Top Up Program. In office massage, meditation & workout sessions. Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives. Career learning and development programs.

Next Steps:

If what you just read excites you, we'd like to hear from you Please submit your application and we'll contact you if you become selected for a phone interview.

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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