Position: Salesforce Administrator

2 weeks ago


Toronto, Ontario, Canada Relayfi Full time
Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we're changing that. Relay is the all-in-one, collaborative money management platform.

We're building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience.

Ultimately, we help SMBs be 'on the money'.
We are looking for our first Salesforce Administrator to join our growing Revenue Operations team. You will be at the forefront of our banking revolution, configuring and optimizing Salesforce to support our success.

This is a unique opportunity to enhance our operational efficiency, ensure data integrity, and empower our teams with the tools they need to excel.

Joining Relay means an opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America.

Maintain, customize and configure Salesforce to align with business goals
Champion data integrity initiatives, overseeing data migration and integration projects to support our growing user base
Develop and maintain insightful reports and dashboards to support data-driven decision-making
Collaborate with cross-functional teams including Sales, Customer Success, Marketing and Data to understand their unique needs and tailor Salesforce solutions accordingly
You have 3+ years of experience with at least 2 years using Salesforce
You have Salesforce certifications (e.g. Salesforce Certified Administrator, Salesforce Advanced Administrator, etc.)
You are proficient in Salesforce configuration, customization and maintenance
You have strong business acumen and problem-solving skills to understand business processes and create effective solutions within Salesforce
You're an analytical thinker with strong data analysis skills
You have a growth mindset – always keen on learning, staying up to date with the latest Salesforce features and industry best practices
You have a diverse background of working at both fast-growing startups and mature organizations

Research shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications; Considerable vacation/end-of-year holiday shutdown: we take time off to reset and recharge so we come back better for our customers.


Hybrid working environment:

we love collaborating and connecting in office two times a week and offer bi-weekly catered lunches and a snack/beverage program for the days we're in office.


Stage 1:
A 30-minute Google Meets video call with a member of the Talent team

Stage 2:
A 30-minute Google Meets video call with the Director of Sales

Stage 3:
A take-home case study followed by a presentation to our team in a 60-minute Google Meets video call

Stage 4:
A 30-minute Google Meets video call with a member of the Leadership team

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority.

We will work with applicants to provide accommodations at any stage of the hiring process.

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