Solution Delivery Analyst

1 week ago

Toronto, Ontario, Canada Apex Systems Full time

Solution Delivery Analyst (API Application Support)

Apex Systems is a global IT services provider, and our practice has an opening in the Online Retail space for a Solution Delivery Analyst with general technology experience, as well as Jira ticketing experience, documentation and client facing verbal and written communication to place at our client.

Client: Publicly traded Technology Company on the NASDAQ who conducts Grocery delivery and pick-up service in the United States and Canada.

Terms: 6 12 month rolling contract to start, with possibility extension

Start date: ASAP

Location: Toronto/ hybrid.

Must have:


• Technology / Tech background


• Technical Delivery Support / Owned SDLC end to end


• Tested APIs (Postman) & UAT


• Technical Business Analyst mindset


• Jira for ticketing


• Github


• Documentation & Process Improvements

Solution Delivery Analyst

As a Solution Delivery Analyst on Our client's Solution Delivery team, you will work on implementing and launching our client's rapidly growing Enterprise grocery platform.

You will operate hands-on in a fast-paced project-driven environment with the opportunity to learn and work with a variety of systems: Our client's, partner systems, and third party providers. You will partner with our client's experienced Solution Architects and Solution Engineers to organize and execute key components of project launches. You will also liaise with our client's broader product and engineering teams to understand and deploy core platform components.

This role places strong emphasis on growth: we welcome candidates in the early stages of their career who are curious and highly driven to learn more about software, system architectures and operation, and real-world solutions to complex business and technical problems.

About the role


• Execute in-house scripts, operate dashboards, automation processes, and other tools to improve the team's ability to deliver rapidly and with high quality


• Operate tooling that integrates between our client and remote systems. This role will expose you to a wide variety of technologies and APIs, such as single sign-on (SSO), CRM and customer data, loyalty, offers, payments, email services, etc.


• Work with data files and reports to analyze retailer data, help with import into Our client's backends, and provide detailed analyses to support large-scale projects


• Contribute to and own key areas of quality:

1. Identify, record, document thoroughly and track bugs

2. Perform thorough regression testing when bugs are resolved

3. Develop and apply testing methodologies for new and existing products to meet client needs

4. Monitor debugging process results

5. Track quality assurance metrics, like defect densities and open defect counts


• Liaise with internal teams (e.g. developers and product managers) to identify system requirements


• Own the deployment and configuration of services and white label platform components


• Be responsible for creating and maintaining internal documentation

About you

Technical


• Strong process & analytical skills with a background of executing multi-step processes, with the ability to understand data, perform analysis, and produce reports


• Strong understanding of defect lifecycle management processes, and the software commonly used for test planning and defect tracking (e.g. Jira).


• Hands-on experience with both white box and black box testing

Nice to have:


• Ability to understand DBs and write some SQL, or high level of comfort with Excel


• Ability to use observability tools and dashboards (e.g. Datadog, New Relic)


• Working knowledge of APIs and HTTP with tools such as Postman or Curl (understand requests/responses, headers, and status codes)

Non-technical

This is a critical role for timely launch and deployment of the Our client platform with new partners. As such, you must have:


• A very strong sense of responsibility and ownership


• Experience in writing clear, concise and comprehensive test plans and test cases


• Ability to execute in multiple simultaneous workstreams


• Ability to understand timelines, and recognize and escalate issues that would delay the project


• Ability to communicate about technical issues clearly


• Self-managing skills, ability to manage a time-sensitive work queue independently

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

  • Solution Delivery Analyst

    1 week ago

    Toronto, Ontario, Canada Apex Systems Full time

    Solution Delivery Analyst Apex Systems is a global IT services provider, and our practice has an opening in the Online Retail space for a Solution Delivery Analyst with general technology experience, as well as Jira ticketing experience, documentation and client facing verbal and written communication to place at our client. Start date: ASAP. Location:...

  • Solution Delivery Analyst

    1 week ago

    Toronto, Ontario, Canada Apex Systems Full time

    Solution Delivery Analyst (API Application Support)Apex Systems is a global IT services provider, and our practice has an opening in the Online Retail space for a Solution Delivery Analyst with general technology experience, as well as Jira ticketing experience, documentation and client facing verbal and written communication to place at our client.Client:...

  • Solution Delivery Lead

    1 week ago

    Toronto, Ontario, Canada Klick Full time

    Solution Delivery Lead - Campaigns Toronto, OntarioTechnology – Technology /Full-Time /Hybrid About Klick Health Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we're still growing fast, even after two decades. What does...

  • Solution Delivery Lead

    1 week ago

    Toronto, Ontario, Canada Klick Group Full time

    About Klick Health Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we're still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who...

  • Manager, Solutions Delivery

    1 week ago

    Toronto, Ontario, Canada Payments Canada Full time

    Payments Canada's purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees' well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.|Get to Know UsWe are a unique organization situated at the centre of Canada's payments ecosystem. We...

  • Information Delivery Analyst

    1 week ago

    Old Toronto, Ontario, Canada AGF Management Limited Full time

    Information Delivery Analyst (12-Month Contract) page is loaded Information Delivery Analyst (12-Month Contract) Apply locations Toronto, ON time type Full time posted on Posted Yesterday job requisition id R10989 About AGF: Founded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined...

  • IT Business Solution Analyst

    1 week ago

    Toronto, Ontario, Canada Brinks Full time

    About the jobJob Summary:With a thorough understanding of all aspects of the Brink's Canada business, the IT Business Solution Analyst is a key contributor to the execution of Brink's Canada data management strategy, business intelligence and analytical solutions. Working with each business unit, this role will implement opportunities for enhancements,...

  • Information Delivery Analyst

    1 week ago

    Toronto, Ontario, Canada AGF Investments Full time

    About AGFFounded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined approach to delivering excellence in investment management through its fundamental, quantitative, private capital, and high-net-worth businesses. Our suite of diverse investment solutions extends globally to a wide range of...

  • Information Delivery Analyst

    1 week ago

    Toronto, Ontario, Canada AGF Management Limited Full time

    About AGFFounded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined approach to delivering excellence in investment management through its fundamental, quantitative, private capital, and high-net-worth businesses. Our suite of diverse investment solutions extends globally to a wide range of...

  • Analyst, Tactical Solutions

    1 week ago

    Toronto, Ontario, Canada CIBC Mellon Full time

    Company Information:CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience...

  • Wealth Solutions Operations Analyst

    1 week ago

    Toronto, Ontario, Canada People Corporation Full time

    We are seeking an Wealth Solutions Operations Analyst to join our team in Toronto.This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. At People...

  • Wealth Solutions Operations Analyst

    1 week ago

    Toronto, Ontario, Canada People Corporation Full time

    Job Description We are seeking an Wealth Solutions Operations Analyst to join our team in Toronto. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our...

  • Wealth Solutions Operations Analyst

    1 week ago

    Toronto, Ontario, Canada People Corporation Full time

    We are seeking an Wealth Solutions Operations Analyst to join our team in Toronto. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. At People...

  • Manager, Solution Delivery

    1 week ago

    Toronto, Ontario, Canada BMO Financial Group Full time

    100 King Street West Toronto Ontario,M5X 1A1Supports the timely and successful "end to end" implementation and maintenance of products and services. Delivers solutions to clients by executing implementation upon request and related activities with client satisfaction and within desired timeframes. Provides input to product rollouts, conversion projects and...

  • Senior Solutions Analyst

    1 week ago

    Toronto, Ontario, Canada Miller Thomson LLP Full time

    Join a Premier Business Law FirmAt our national business law firm, we play a key role in shaping the Canadian economy by supporting entrepreneurs, companies, and professionals. When you begin your journey with Miller Thomson, you become part of a team that prioritizes its people. We offer you the chance to make a real impact on your career, community, and...

  • Solution Manager, Product Delivery

    1 week ago

    Toronto, Ontario, Canada Workplace Safety and Insurance Board Full time

    This role is on the enterprise automation team who plans and delivers solutions using Robotic Process Automation, Intelligent Document Processing and other automation technologies.As the Delivery Lead for the Product Team, the role is the single point of contact for the team members on a day to day basis and is responsible for removing barriers for the team,...

  • Solution Manager, Product Delivery

    1 week ago

    Toronto, Ontario, Canada Workplace Safety and Insurance Board Full time

    The specific identity platforms that will be used are:Microsoft Identity Manager Microsoft Azure AD Cloud Identity Services Oracle Security Suite (Identity Manager, Directory Services & Access Manager)As the Delivery Lead for the Product Team, the role is the single point of contact for the team members on a day to day basis and is responsible for removing...

  • HR Application and Delivery Manager

    1 week ago

    Toronto, Ontario, Canada TD Bank Full time

    412884BRTechnology SolutionsToronto, ONJuly 5, 2023Company OverviewDepartment OverviewBuilding a World-Class, Diverse and Inclusive Technology Team at TD.TD Technology Delivery covers planning and delivery of small projects or services within segment CIO groups. While investing heavily in nurturing business, client and partner relationships for end-to-end...

  • IT Solution Architect

    1 week ago

    Toronto, Ontario, Canada Tundra Technical Solutions Inc. Full time

    Enterprise Core Banking Technology We are Enterprise Core Technology focused on Proudly supporting US Deposits We work closely with our Business Partners, Developers, Vendors and various partners within the Bank to ensure we deliver successful projects which align with the overall business strategies and roadmaps ensuring the highest quality experience for...

  • Associate (Sr. Data Analyst) - Data Solutions & Analytics

    1 week ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Associate (Sr. Data Analyst) - Data Solutions & Analytics page is loaded Associate (Sr. Data Analyst) - Data Solutions & Analytics Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted Yesterday job requisition id R_ Work Location : Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Securities Pay Details: ...