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Unit Clerk, Oncology Clinic

3 months ago


Vancouver, British Columbia, Canada PHSA Full time

Unit Clerk, Oncology Clinic
BC Cancer

Vancouver, BC


As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties.

Maintains a safe environment for patients, families and staff by adhering to safety policies and standards and emergency procedures.

What you'll do

  • Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicate various information according to procedure.
  • Organize diagnostic and therapeutic services for patients by coordinating numerous interrelated appointments. Prepare and communicate related instructions to patients in person, by telephone, by mail or virtual.
  • Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Request, receive and transport patient information to designated clinical area. Prepare documents for clinical team and patient.
  • Perform a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.
  • Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Support student clinical practicums as required

What you bring

Qualifications:

  • Completion of Grade 1
  • Knowledge of Medical Terminology
  • Graduation from a recognized Nursing Unit Clerk Program
  • One (1) year's recent, related experience or an equivalent combination of education, training and experience

You have:

  • Communicate effectively both verbally and in writing; interacts in a positive manner with others, including patients and their families, general public and staff/physicians across the agency.
  • Ability to keyboard 40 wpm.
  • Effective verbal and written communication skills.
  • Ability to carry out the physical duties of the position
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and antiracism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.


  • Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type:
Regular, Full-Time

Wage:
$28.31 per hour.

Location:600 West 10th Avenue, Vancouver, V5Z 4E6***
Applications will be accepted until position is filled.

Hours of Work:
Monday-Friday; / /

Requisition Number:162855E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do
BC Cancer provides comprehensive cancer control for the people of British Col