Unit Clerk, Op-oncology Clinic Kelowna
6 hours ago
Unit Clerk, Op-Oncology Clinic at BC Cancer in Kelowna, BC: a role that requires exceptional organizational skills, compassion, and attention to detail to support patients and healthcare teams.
As a Unit Clerk, you will be the first point of contact for patients and families, providing a warm and welcoming experience. You will be responsible for managing the day-to-day operations of the unit, including coordinating appointments, preparing documents, and communicating with patients and healthcare teams. Your keen observation skills, compassionate communication style, and ability to multitask will make you an invaluable member of the team.
**Key Responsibilities:**
- Transcribe and process clinician orders, scheduling tests and services, and communicating with patients and healthcare teams.
- Organize diagnostic and therapeutic services for patients, preparing and communicating instructions, and coordinating appointments.
- Gather patient information for medical appointments, facilitating efficient patient flow, and preparing documents for clinical teams.
- Perform receptionist duties, including greeting patients, registering them, and responding to inquiries.
- Participate in onboarding and orientation of staff, demonstrating work procedures, and supporting student clinical practicums.
**Requirements:**
- Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program, plus one year's recent experience or an equivalent combination of education, training, and experience.
- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively, physically able to carry out duties, and able to keyboard 40 w.p.m.
- Ability to organize work, operate related equipment, and utilize computer software applications.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.
- Knowledge of social, economic, political, and historical realities impacting Indigenous communities, and familiarity with Indigenous Cultural Safety and anti-racism.
**What We Offer:**
- A comprehensive benefits package, including a municipal pension plan, and psychological health and safety programs.
- Annual statutory holidays, generous vacation entitlement, and accruement.
- Flexible work options, including remote work arrangements.
- Access to professional development opportunities, including in-house training programs and courses.
- A supportive and inclusive work environment, committed to diversity and reconciliation.
**About BC Cancer:**
BC Cancer provides comprehensive cancer control for the people of British Columbia. Our values reflect our commitment to excellence and include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, and Serve with purpose.
**About PHSA:**
PHSA plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province.
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