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Program Coordinator

3 months ago


Toronto, Ontario, Canada York University Full time

Purpose:

The Professional Learning unit offers a selection of non-degree, non-credit courses that enable educators to enhance their professional qualifications.

Reporting to the Manager, Professional Learning, the Program Coordinator role provides program, assessment, registration support and systems functionality and end-user support.


Education:


Undergraduate degree required or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks.

This education equivalency is in addition to the experiential requirements outlined below.

Experience:

Skills:

Demonstrated advanced knowledge of online systems including LMS and custom online information systems.
Basic to intermediate knowledge of HTML. Basic knowledge of website creation tools. Basic knowledge of programming languages for data searches and queries.

Ability to analyze, interpret and evaluate information related to the Ontario College of Teachers policies (e.g., for the purpose of determining the admissibility of applicants and/or to evaluate credentials) and data.

Effective organizational skills including working effectively under pressure in a high volume and setting priorities and meeting deadlines.
Initiative and good judgement in analyzing and evaluating situations/circumstances and solving problems.
Effective written and oral communication skills.
Ability to effectively interpret and communicate complex policies and procedures.
Strong interpersonal and customer service skills.
Dealing courteously and effectively with customers and colleagues.
Exercising tact, discretion, and diplomacy.
Strong attention to details.
Maintaining confidentiality.
Working effectively both independently and as part of a team and flexibility and performance as a team player.
Reliability and punctuality.

Additional Notes:

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York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
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We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
********PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.