Workspace Analyst

2 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

The Workspace Analyst position is a role to support the transformation of Technology & Operations (T&O's) real estate footprint into a flexible, energized and more efficient work environment. This position is responsible for supporting T&O teams by maintaining a safe workplace, managing staff common areas and ensuring availability of assets and services to support hybrid environment. This role will play a significant role in the management of seat allocation with the introduction of new workplace standards and tools. WSA role serves as first point of contact for management activities and effective use of workspace, equipment and technology issues.

What will you do?

  • Support staff by facilitating seat allocation across neighborhoods and acting as super administrators of new Corporate Real Estate tools such as Project Scheduler.
  • Responsible for the efficient management of T&O space by monitoring and optimizing of the Physical Space. This positions provides support to T&O Teams in GTA in matters related physical space, maintenance of common areas (e.g. meeting rooms). Act as the liaison with Facilities Management in matters related to Accessing the space as well facilitating changes related to ergonomic needs
  • First point of contact for day to day for the premises operations and Technology troubleshooting as required. Liaises with other appropriate functional departments (i.e. DSS, RBC IT, RBC Telecom, C.I.M. and National Office) to minimize client fulfilment disruption and client service commitments standards
  • Manage the on boarding/off boarding of new staff in relation to space and asset allocation. (Freeing time from Project and Resource Managers and eliminating admin tasks from higher level resources).
  • Provide reports and analysis related to space utilization. And will be part of the support system to move to hybrid environment.
  • Manages building access pass cards for Co-Ops and Business Restricted Areas..
  • Orders, maintains and manages a standard supply of office inventory for the Business.
  • Facilitates and coordinates work orders for repairs to premises, equipment and technology for assigned floor (i.e., printer issues, and common area equipment).

What do you need to succeed?

Must have:

  • Bachelors Degree
  • Proficient in MS Office skills, including Word, Excel and PowerPoint
  • Ability to be proactive, handle simultaneous projects, work independently
  • Excellent organizational skills and using own initiative to ensure that outstanding matters are followed
  • Ability to meet deadlines

Nice-to-have:

  • Experience in Administration
  • Critical Thinking
  • Process Improvements
  • Active Learning

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

#LI-Hybrid

#LI-POST

Job Skills

Active Learning, Asset Allocation, Communication, Critical Thinking, Customer Service, Facility Management, Office Administration, Operational Delivery, Process Improvements, Space Utilization, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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