Claims Advocacy Associate, Personal Insurance

2 weeks ago


London, Ontario, Canada Gallagher Full time
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets.

A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.


Key Job Responsibilities

  • Data input using EPIC, Word and Excel
  • Maintain, organize and update client files including use of electronic document storage software
  • Communicate with adjusters with respect to open claims
  • Process all incoming mail in a timely fashion
  • Receive and report minor new claims from clients
  • Assist Personal Lines Claims Advocates with workload as required
  • Complete special Claims projects as required

Education and Experience Requirements

  • Completion of postsecondary education; Business Insurance program an asset
  • RIBO, CAIB or CIP designations an asset or courses completed towards designations
  • RIBO designation a requirement to be attained within 6 months of starting role
  • Proficient in Microsoft Office products (Word, Excel, Outlook)
  • High attention to detail and accuracy
  • Excellent time management and organization skills
  • Ability to multi‐task between a variety of tasks, projects, and deadlines
  • Comprehensive and effective verbal/written communication skills
  • Client service and/or advocacy experience

What We Can Offer You:

***: Gallagher offers competitive salaries and benefits plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.

We love to have fun and cultivate an enjoyable working environment.

We have an active social club along with a service recognition program which ensures we share and celebrate the successes of our employees along with rewarding our employees for their achievements.

We offer a diverse learning environment that challenges you to build on your strengths and to create new ones. We provide career pathing and advancement opportunities for our hard-working and dedicated employees.

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