Senior Program Manager

2 weeks ago

Vancouver, British Columbia, Canada Go REcruitment Full time

36Eight Technologies is a bioinformatics/pharmacological healthcare data and technology company harnessing the power of Artificial Intelligence and proprietary Machine Learning algorithms and applying it on underlying clinical data/knowledge to efficiently understand a patient's unique medical needs.
There is an opportunity to work remotely with occasional travel expected to Vancouver BC.

__________________________________________________________________________________________

SUMMARY

This rapidly growing company is nimble and has a can-do culture so everyone joining is expected to be hands-on, working with valuable resources to bring its solutions to market.

Key goals and accountabilities are:

Understand complex customer problems and how these can be translated into technical solutions.

Use your data-driven, business-informed mindset to define and deliver programs with a high degree of complexity that have broad cross-organizational impact.

Make appropriate tradeoffs to optimize time-to-market, and product / market fit.

Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You will be a process champion for a 10-person product team.

Possess a strong program management background, experience leading medium to large projects, and a well-rounded technical background in modern software development such as web, mobile, cloud-based distributed systems, and machine learning.

Thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities.

ESSENTIAL FUNCTIONS:

In this position you:

Leverage your curiosity, intelligence, and critical thinking to understand the most difficult customer problems and translate them into detailed functional requirements and measurable success criteria. You are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Work with the Engineering Manager to propose technical solutions, ensuring that all stakeholders (particularly non-technical) understand the pros and cons of each approach and long-term implications on the business.

Create repeatable tools and processes to plan and execute large cross-functional programs. This will include integration between several software component deliverables, UX and operational workflows, security, privacy, regulatory compliance, and cost planning. Your work will serve as a template for more junior program managers.

Provide project management leadership from initial requirements to implementation, operations, maintenance and customer support. Define project scope and schedules, lead sprint planning, daily scrums, retrospectives and demos to key stakeholders.

Provide status reports to executive, articulating progress on success criteria, and leading efforts to overcome execution roadblocks.

You are the single accountable leader for large multi-discipline programs in a product vertical. Ensure on-time delivery of projects and product development tasks.

You will triage critical customer issues to ensure customer success as the product and business scales to more customers.

EXPERIENCE:

Bachelor's degree in a related scientific or engineering field.

5 to 10 years' experience leading multi-discipline project teams in the delivery of complex consumer-facing and/or enterprise software involving web, mobile, cloud-based distributed systems, or machine learning.

Experience developing and maintaining Agile processes for a small team of distributed professionals.

Demonstrated success with incubating new product ideas from conception to scaling with multiple customers. This includes defining and managing success outcomes for the product development engineering team.

Excellent organizational, communication and presentation skills with success in effectively communicating at all levels of an organization ideally with a technical background and understanding of user experience.

Able to demonstrate during the interview a keen eye for detail, and be a critical thinker.

Experienced in understanding and capturing business requirements and user personas.

Solicit business priorities and requirements for the evolution of the product and translate and document those requirements for the product development team in a way that is consistent with the product roadmap.

Be the point of contact governing the process of code documentation and architecture refactoring work and prioritize it according to the business priorities.

Familiarity with the technical design of a cloud-based software product will definitely be a plus.


This position is now filled. Thank you for all those interested.

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