Senior Program Manager

2 weeks ago

Vancouver, British Columbia, Canada Lululemon Athletica Full time

Business Unit:
Store Support Centre (SSC)

Time Type:
Full-time
Senior Program Manager

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.

Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.

We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a Senior Manager, you'll collaborate to shape and execute transformation initiatives, establishing service models and capabilities.

You'll engage key functional groups, oversee program management, develop standards and metrics, facilitate stakeholder alignment, and coordinate team efforts to achieve transformation objectives.

Your role involves advising on change management, guiding project teams, and ensuring effective delivery of transformational initiatives across the organization.

Work with the Director, Integration and Strategy, to scope, design, and deliver the approach and service model for identifying and maturing capabilities needed to enable transformation (inclusive of governance, communications & engagement, and learning).

Engage and collaborate with key functional groups to implement transformation programs; build a network of trusted relationships at many levels of the organization.

Lead and/or advise on program and change management efforts for business transformation and capability enhancement programs/projects.
Support program management efforts across multiple transformation programs including cross-program prioritization, dependency mapping, and identifying multi-year funding needs.
Develop, refine, and maintain program management standards, tools, reporting, and methodology.
Support definition and measurement of key transformation success metrics.
Facilitate stakeholder experiences across multiple teams to generate commitment and support behavioural & mindset shifts. Coordinate, collaborate with, and seek support from team members to plan and deliver against transformation objectives.
Guide project team members through deliverable development and review sessions / workshops with business partners.
Provide input and support the design/delivery of change management deliverables.
Bachelor's degree in business, operations, communications, leadership or related discipline.
8+ years of experience in management consulting and/or in delivering large-scale business transformation programs (or equivalent experience).
Excellent written and verbal communications skills − thorough business acumen, including financial literacy.

Understanding of program or project management (no formal project certification is required, although PMP or other certification is considered an asset).

Experience working with senior management and/or managing multiple stakeholders.
Outstanding communication skills (oral & written), with the ability to interact confidently with all levels of management.
Foster connection by putting people first and building trusting relationships.
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance.

As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
Extended health and dental benefits, and mental health plans
Savings and retirement plan matching
People networks, mentorship programs, and leadership series (to name a few)

The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment.

While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities.

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