![eXp Realty](https://media.trabajo.org/img/noimg.jpg)
Transactions Closing, Concierge
2 weeks ago
Description:
- Position at eXp Canada_
- We are one of the _first allremote companies_ with 2,000+ team members utilizing our virtual office called eXp world. This role is workfromanywhere in Quebec._
Who is eXp Canada?
Doing the audacious is part of eXp Realty's DNA.
We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary.
As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate.
We are doing big things.Come join us at eXp Realty - a 6x Glassdoor Best Places to Work organization
What you will do:
- This individual must have high attention to detail and have a solid understanding of the real estate life cycle process. Enjoys working in a fast paced environment
- Respond to Agent inquiries within 2 hours
- Handle all 1st level questions from internal and external sources
- Escalate any 2nd level questions to the Transactions Closing Concierge, Lead
- Escalate all 3rd level questions are directed to the Transactions Closing Team
- Forward all closing documentation is sent to Skyslope file and communicated with the dedicated Transaction Closing, Analyst
- Send out TRS for signature (Ontario)
- Follow up A/R and closing documentation as shown on the Transactions Closing Productivity worksheets
- Attend meetings when required
How you will make an impact:
- Perform designated job tasks efficiently and within the provided time frame.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or selfdirected learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Ensure availability and responsiveness during agreedupon working hours.
How you will grab our attention:
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated homeoffice/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
- High school diploma required or equivalent years of applicable experience
- 02 years experience
- Associate's degree preferred
What eXp Canada provides:
- Medical, Dental, Vision, Long-Term Disability
- Life Insurance and AD&D
- Subscription to Calm and Vitality Wellness Programs
- Paid Vacation
- Paid Holidays
- Up to 4 Paid Personal Days
- 5 Paid Sick Days
- One time stock option
- RRSP employer match will be available in the near future
- Fully remote environment
- Amazing company culture
- And more.
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