Manager, Shelter Diversion Program

2 weeks ago

Toronto, Ontario, Canada Good Shepherd Ministries Full time

The Manager, Shelter Diversion Program enhances the dignity and quality of life of Good Shepherd's clients and visitors by assessing clients in personal crisis and assisting and advising in housing, social assistance, education and other health and social issues.


Primary duties and responsibilities for this position are:

  • To act as an important communication centre for staff and service users for the efficient and effective communication of information necessary to assist clients in the Shelter Diversion program;
  • To hire qualified staff and to maintain effective employee relations consistent with the policies, mission and values of the Good Shepherd as well as the Collective Agreement between Good Shepherd and the Union;
  • To motivate and retain qualified staff; provide effective performance feedback to staff on an ongoing basis to ensure staff are working at a satisfactory performance level;
  • Consistently to present the Good Shepherd Ministries and its services in a positive manner and adhere to Counselling and Case Management Service guidelines and procedures as established by the Good Shepherd; monitor the city of Toronto's strategic direction as it relates to Shelter Diversion, Housing and Case Management and advise senior management accordingly;
  • To represent the Good Shepherd in City committees and working group meetings related to Shelter Diversion program;
  • To be an integral participant in fundraising activities and grant writing pertaining to the Shelter Diversion program;
  • To provide input in preparation of budget and assist in writing project proposal;
  • To promote networking and alliance building with other agencies for the purpose of increasing the effectiveness of the Shelter Diversion program; participate in regular management review meetings on matters including policy development, personnel and service review and budget development related to the Shelter Diversion program;
  • To refer clients seeking drug/alcohol related support to appropriate services; assist clients during the shelter diversion process and provide support, direction, and encouragement;
  • To assign duties and provide the necessary training or coaching to the Shelter Diversion staff and volunteers;
  • To perform any other duties related to the Ministries of the Good Shepherd as directed by his/her direct supervisor or delegate.

Skill, Nature and Scope:

  • Demonstrated commitment to the Mission, Vision, and Values of Good Shepherd Ministries
  • Bachelor's degree in Social Work or equivalent education and work experience is required
  • Minimum of five (5) years experience in program management and clinical supervision in social services agencies, particularly in agencies for housing case management and crisis intervention for the homeless or underhorsed
  • Demonstrated experience in providing leadership and promoting teamwork within a multidisciplinary work environment
  • A thorough understanding of housing first, harm reduction, housing transition, homelessness, poverty, health and related issues, and knowledge of relevant statutory and volunteer services to effectively serve the homeless and the disadvantaged is required.
  • Solid experiences in assessment, case management, crisis intervention, case coordination, housing case management and program development is required.
  • Thorough knowledge of relevant legislations and government policies pertaining to housing, social assistance, health, etc. is necessary.
  • Strong interpersonal skills to maintain teamwork which includes work overload, telephone and dealing with employees, visitors and hard to serve client population are essential.
  • Excellent computer, interpersonal and organizational skills.
  • Valid CPR/First Aid Certificate and WHMIS training
  • Training in managing aggressive behaviour
  • Demonstrated ability to adapt in a fast paced and changing work environment
  • Creativity and flexibility in achieving desired outcomes
  • Hospitable in dealings with clients/public/volunteers/staff, and other key stakeholders
  • Ability to be responsive to the needs of others.
  • Respectful and compassionate demeanor
Thank you for those who applied, however, only those selected for interview will be contacted.

Job Type:
Fixed term contract

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

COVID-19 considerations:
COVID-19 Vaccination Proof, including the third dose. Making on site.

Experience:

- people management: 5 years (required)
- housing case mgt.

and crisis intervention for the homeless: 5 years (required)

Willingness to travel:

  • 75% (required)

Work Location:
In person

  • Relief Shelter Worker

    2 weeks ago

    Toronto, Ontario, Canada Nellie's Shelter Full time

    Relief Shelter WorkerFor 50 years Nellie's has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie's works to lessen homelessness for women and their children whether the...

  • Coordinator, Shelters

    2 weeks ago

    Toronto, Ontario, Canada Christie Ossington Neighbourhood Centre (CONC) Full time

    Overview:As a Coordinator, Shelters & Housing at Christie Ossington Neighbourhood Centre (CONC), you will play a crucial role in facilitating the efficient functioning of our shelter and housing programs. Reporting directly to the Director of Shelters and Housing, your responsibilities encompass project management, communications, resource development, and...

  • Shelter Worker

    2 weeks ago

    Toronto, Ontario, Canada Dixon Hall Full time

    Employment Type: Full-time, Long-term Contract (6 Months)Department: Shelter and Respite ServicesUnion: Included (CUPE Local 2497)Salary:Level 2 - $23.44/hrFile #: 24-SRS-19Posting Date: June 18, 2024Posting Close: July 2, 2024The Shelter Worker is required to work Mondays: 12:00 AM to 8:00 AM, Tuesdays: 4:30 PM to 12:30 AM, Fridays 12:30 AM to 8:30 AM,...

  • Program Manager

    2 weeks ago

    Toronto, Ontario, Canada Fred Victor Full time

    INTERNAL/EXTERNALJob Title: Program Manager, Bethlehem United ShelterPosition Type: Non-Bargaining Unit, Permanent, Full-TimeNumber of Positions: 1_ _Salary Range: $62,731.50 to $69,244.50Vacation:4 weeks to startBenefits:Group benefits with Life Insurance, AD&D, Extended Health and Dental Care withpremiums 100% paid by the employer, LTD with premiums 100%...

  • Shelter Worker

    2 weeks ago

    Toronto, Ontario, Canada Dixon Hall Full time

    Employment Type: Full-timeDepartment: Housing ServicesUnion: Included (CUPE)Salary:Level 2 - $23.44/hrFile #: 23-HHS-25Posting Date: February 27, 2023Posting Close: March 13, 2023The Shelter Worker is required to work Wednesday to Sunday from 11:30 P.M. to 7:30 A.M.Dixon Hall Neighbourhood Services (DHNS) is a multi-service agency located in the heart of...

  • Shelter Service Direct Supervisor

    2 weeks ago

    Toronto, Ontario, Canada Nellies Full time

    For 50 years, Nellie's has provided shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie's works to lessen homelessness for women and their children, whether the cause is family violence,...

  • Shelter Cook

    2 weeks ago

    Toronto, Ontario, Canada Kennedy House Full time

    ABOUT USKennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years.KH started with an initial family-like group home in 1971 and currently operates several residential and community-based programs, for marginalized and at-risk youth,...

  • Shelter Cook

    2 weeks ago

    Toronto, Ontario, Canada Kennedy House Full time

    ABOUT USKennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years.KH started with an initial family-like group home in 1971 and currently operates several residential and community-based programs, for marginalized and at-risk youth,...

  • Director, Shelter and Respite Services

    2 weeks ago

    Toronto, Ontario, Canada Dixon Hall Full time

    Employment Type: Full-time, PermanentDepartment: Shelter and Respite ServicesUnion: ExcludedFile #: 24-SRS-17Posting Date: June 06, 2024Posting Close: June 18, 2024Position SummaryAs the Director, Shelter and Respite Services, you will lead the strategic direction, management, and coordination of our shelter and respite programs. This role is pivotal in...

  • Director, Shelter and Respite Services

    2 weeks ago

    Old Toronto, Ontario, Canada Dixon Hall Full time

    Employment Type: Full-time, Permanent Department: Shelter and Respite Services Union: Excluded File #: 24-SRS-17 Posting Date: June 06, 2024 Posting Close: June 18, 2024 Position Summary As the Director, Shelter and Respite Services, you will lead the strategic direction, management, and coordination of our shelter and respite programs. This role is...

  • Director, Shelter and Respite Services

    2 weeks ago

    Old Toronto, Ontario, Canada Dixon Hall Full time

    Employment Type: Full-time, PermanentDepartment: Shelter and Respite ServicesUnion: ExcludedFile #: 24-SRS-17Posting Date: June 06, 2024Posting Close: June 18, 2024Position SummaryAs the Director, Shelter and Respite Services, you will lead the strategic direction, management, and coordination of our shelter and respite programs. This role is pivotal in...

  • Shelter Support Worker

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Shelter Support Worker - DayYWCA DavenportJOB ID:DAV853Employment Type:Full-Time, ContractWork Hours:35 hours per week, Sunday to Thursday 7:30 AM -3:30 PM (on -call responsibilities; may be required to work occasional overnights)Salary:$52,348 annually (L6), plus comprehensive benefitsContract Start Date:April 3, 2023Contract End Date:October 2,...

  • Community Shelter Support Worker

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Employment Type: Full-Time, Permanent Work Hours: 35 hours per week (Saturday & Sunday -11:00 pm to 9am, Monday & Tuesday 11:00 pm – 8:30 am) We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.We encourage applications from women and gender diverse people...

  • Community Shelter Support Worker

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Employment Type:Full-Time, PermanentWork Hours:35 hours per week **(Tuesday, Wednesday, Friday and Saturday, 8:00 Am to 4:00 Pm, Thursday 11:00 Am to 7:00 Pm)**Salary:$55,939 per annum (L7), plus comprehensive benefitsLocation:80 Woodlawn Avenue East, Toronto, Ontario, M4T 1C1Internal Application Deadline:Wednesday, June External Application Deadline:Friday,...

  • Community Shelter Support Worker

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    _YWCA Toronto transforms lives. As the city's largest multi-service women's organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing._ We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality._Internal and External Job...

  • Relief Shelter Support Worker

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Relief Shelter Support Worker (5 Positions Available)YWCA DavenportJOB ID:DAV830-REPOSTJob Details:- Employment Type: Relief- Work Hours: Varied as needed.- Salary: $28.48 per hour (L6).- Location: 348 Davenport Road, Toronto, Ontario, M5K 1K- Application Deadline: Monday, February 20, 2023.JOIN OUR TEAM:The Shelter Support Worker works within a...

  • Community Shelter Support Worker-transitional

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Employment Type:Full-Time, PermanentWork Hours:35 hours per week (Sunday 3:30pm to 11:30pm, Monday 12:00pm to 8:00pm, Tuesday-Thursday 11:00am to 7:00pm)Salary:$55,385 per annum (L7), plus comprehensive benefitsLocation:80 Woodlawn Avenue East, Toronto, Ontario, M4T 1C1Internal Application Deadline:Monday, February 20, 2023External Application...

  • Overnight Community Shelter Support Worker

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    _YWCA Toronto transforms lives. As the city's largest multi-service women's organization, we help women and gender diverse_- people escape violence, move out of poverty and access safe, affordable housing._ We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality._Internal and External Job...

  • Evening Shelter Support Worker

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Internal External Job Posting.Shelter Support Worker - Evening.YWCA Davenport.JOB ID:DAV848.Employment Type:Full-Time, Permanent.Work Hours:35 hours per week (Friday to Tuesday 4pm to 12 am (responsibilities; may be required to work occasional overnights).Salary:$52,348 annually (Level 6), plus comprehensive benefits.Location:348 Davenport Road Toronto, ON,...

  • Relief Shelter Support Worker- Repost

    2 weeks ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Relief Shelter Support Worker (5 Positions Available)YWCA DavenportJOB ID:DAV830-REPOSTEmployment Type: ReliefWork Hours: Varied as needed.Salary: $28.48 per hour (L6).Location: 348 Davenport Road, Toronto, Ontario, M5K 1K6.Application Deadline: Monday, February 20, 2023.JOIN OUR TEAM:The Shelter Support Worker works within a collaborative team to provide...