Student Services Assistant Community and Career

1 week ago

Vancouver, British Columbia, Canada Vancouver Community College Full time

Pclass #

  • SS199
    Who We Are
  • We acknowledge that Vancouver Community College (_VCC_) is located on the traditional unceded territories of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._
For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning.

We're one of B.C's top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.


  • At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.
    Position SummaryDuties & Responsibilities*
  • Screens requests by students and applicants for interviews with CACE faculty.
  • Maintains database of waitlisted students noting when they applied, what programs/courses they applied for and the outcomes of assessments/interviews.
  • Conducts assessments as necessary.
  • Liaises with schools and organizations to plan and implements tours of CACE programs and courses.
  • Represents the department at postsecondary Transition Fairs and conducts public information sessions at educational forms.
  • Attends department meetings as required.
  • Develops and maintains efficient office procedures.
  • Provides general clerical support, picks up mail, organizes annual mail out to schools, community groups, etc., and maintains resource material.
  • Performs other related duties as required.

Qualifications

Education and Experience

  • Bachelor's degree in Education, Psychology or Social Work and 3 years' related experience or an equivalent combination of training and/or experience may be substituted for the required qualifications.

Skills and Abilities

  • Proven interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff, faculty, the public and a variety of external contacts.
  • Strong customer service and conflict resolution skills and the ability to handle potentially difficult situations calmly and with tact and diplomacy.
  • Superior organizational and time management skills with the ability to prioritize and manage several timesensitive tasks at any given time.
  • Considerable knowledge of the various criteria used in determining suitability for admission to specialized programming for students with a disability.
  • Considerable knowledge of the various sponsorships, financial aid programs and other forms of assistance available to students.
  • Ability to conduct standardized reading and numeracy tests to ascertain appropriate level of instruction (e.g. Canadian Adult Achievement Test
  • CAAT).
  • Knowledge of office practices and procedures.
  • Computer experience and proficiency with MS Word, Excel, Access and Windows.
  • Effective oral, written English communication skills.
  • Ability to compose letters and memoranda including those of a nonroutine nature.
  • Knowledge of community resources to provide information regarding alternative training options to unsuccessful applicants.
  • Previous experience in working with Adult Special Education (ASE) students and the ability to respond to a wide range of inquiries and concerns.
  • Considerable knowledge of principles and practices of vocational training as it relates to ASE students.

Salary Range - Prorated based on FTE

  • PAYGRADE 24 $ $2360.44Posting Detail Information

Employment Group

  • Support Staff (CUPE)
    Type of Position
  • Temporary
    Employment Type
  • Full Time
    Department
  • COMMUNITY & CAREER EDUCATION
    Primary Location
  • This position may require you to work at all VCC locations.
  • Downtown
    Is this posting only for internal applicants?
  • No 04/02/2024
    Position End Date
  • For Temporary Positions
  • 02/28/2025
    Vacation Blackout Dates

Number of Hours per Week

  • 35
    Work Schedule Hours may vary according to the needs of the Department
  • Monday to Friday, 8:00am 4:15pm
    Eligible for Fortnight
  • Yes
    Special Instructions to Applicant
  • Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.
    Posting Open Date
  • 03/14/2024
    Posting Close Date
  • 03/27/2024
    Is this a pooled posting?
  • No

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