Current jobs related to Product Support Analyst - Vancouver, British Columbia - T2 Systems
-
Carbon Products Analyst
6 days ago
Vancouver, British Columbia, Canada Oxy Full timeCarbon Products Analyst Job DescriptionAt Oxy, we're committed to advancing a lower-carbon world through leading-edge technology and project development. As a Carbon Products Analyst, you'll play a key role in developing and providing carbon products to serve carbon markets.Key Responsibilities:Support product development efforts, focusing on research and...
-
Carbon Products Analyst
6 days ago
Vancouver, British Columbia, Canada Oxy Full timeCarbon Products Analyst Job DescriptionAt Oxy, we're committed to advancing a lower-carbon world through leading-edge technology and project development. As a Carbon Products Analyst, you'll play a key role in developing and providing carbon products to serve carbon markets.Key Responsibilities:Support product development efforts, focusing on research and...
-
Product Design Director
2 weeks ago
Vancouver, British Columbia, Canada Product Disrupt Full timeAbout the RoleWe are seeking a highly experienced Product Design Director to lead our Growth and Revenue team. As a key member of our Product Design organization, you will be responsible for driving the design vision and strategy for our top-of-funnel and Go-to-Market user experience.Key ResponsibilitiesCollaborate with Product, Engineering, and Go-To-Market...
-
Product Design Director
2 weeks ago
Vancouver, British Columbia, Canada Product Disrupt Full timeAbout the RoleWe are seeking a highly experienced Product Design Director to lead our Growth and Revenue team. As a key member of our Product Design organization, you will be responsible for driving the design vision and strategy for our top-of-funnel and Go-to-Market user experience.Key ResponsibilitiesCollaborate with Product, Engineering, and Go-To-Market...
-
Carbon Products Analyst
1 week ago
Vancouver, British Columbia, Canada Oxy Full timeCarbon Products Analyst Job DescriptionAt Oxy, we are seeking a highly motivated and detail-oriented Carbon Products Analyst to join our team. As a key member of our Product Development and Business Development teams, you will play a critical role in developing and providing carbon products to serve carbon markets.Key Responsibilities:Monitor and analyze...
-
Carbon Products Analyst
1 week ago
Vancouver, British Columbia, Canada Oxy Full timeCarbon Products Analyst Job DescriptionAt Oxy, we are seeking a highly motivated and detail-oriented Carbon Products Analyst to join our team. As a key member of our Product Development and Business Development teams, you will play a critical role in developing and providing carbon products to serve carbon markets.Key Responsibilities:Monitor and analyze...
-
Carbon Products Analyst
2 weeks ago
Vancouver, British Columbia, Canada Occidental Petroleum Full timeJob Title: Carbon Products AnalystAbout the Role:We are seeking a highly motivated and detail-oriented Carbon Products Analyst to join our team at Occidental Petroleum. As a key member of our carbon market team, you will play a critical role in developing and providing carbon products to serve carbon markets.Key Responsibilities:Conduct market research and...
-
Carbon Products Analyst
3 weeks ago
Vancouver, British Columbia, Canada Occidental Petroleum Full timeJob Title: Carbon Products AnalystAbout the Role:We are seeking a highly motivated and detail-oriented Carbon Products Analyst to join our team at Occidental Petroleum. As a key member of our carbon market team, you will play a critical role in developing and providing carbon products to serve carbon markets.Key Responsibilities:Conduct market research and...
-
Product Analyst
4 weeks ago
Vancouver, British Columbia, British Columbia, Canada Synechron Full timeOverview:You will be a key member of a dedicated squad with a primary focus on upgrading, maintaining, and enhancing a publicly facing portal and related internally developed software applications. As a technical product analyst, you will connect technical, business, and operational team members and facilitate the definition, documentation and prioritization...
-
Lead Product Integrity Analyst
1 month ago
Vancouver, British Columbia, Canada Lululemon Athletica Full timePosition: Senior Product Integrity Analyst (Contract)Business Unit: Store Support Centre (SSC) Senior Analyst, Product Integrity Data Analytics & Reporting (Global) lululemon is a pioneering performance apparel brand specializing in yoga, running, training, and various athletic activities. We set the standard in technical fabrics and functional design,...
-
IT Support Analyst
3 weeks ago
Vancouver, British Columbia, Canada Catapult ERP Services Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Professional to join our team at Catapult ERP Services Inc. as a Software Technical Support Analyst. This is a permanent position that requires a strong background in technical support and a passion for delivering exceptional customer service.Key ResponsibilitiesTechnical SupportProvide technical...
-
Lead Product Integrity Analyst
1 month ago
Vancouver, British Columbia, Canada Lululemon Athletica Full timePosition: Senior Product Integrity Analyst (6-month contract)Business Unit: Store Support Centre (SSC)Employment Type: Full-time Role Overview: As a Senior Analyst specializing in Product Integrity Data Analytics & Reporting on a global scale, you will play a pivotal role in enhancing lululemon's commitment to quality and compliance. At lululemon, we are...
-
Product Engagement Analyst
1 month ago
Vancouver, British Columbia, Canada Technical Safety BC Full timeThe Opportunity The Market Insights and Engagement (MI&E) team is dedicated to enhancing programs and products within the organization. This team collaborates with various Associations in the regulated technologies sector to foster behavioral changes and improve safety outcomes across the region. As a key member of the MI&E team, the Insights and...
-
Product Support Analyst
1 month ago
Vancouver, British Columbia, Canada T2 Systems Full time $55,000 - $68,000T2 Systems stands as the premier provider of parking, mobility, and transportation solutions across North America, boasting over 25 years of expertise in the parking management sector. Our commitment to integrating exceptional personnel, streamlined processes, and cutting-edge technology enables us to deliver robust, high-performance, and secure parking...
-
Product Analyst
2 weeks ago
Vancouver, British Columbia, Canada LayerZero Full timeAbout the RoleWe are seeking a highly skilled Product Analyst to join our team at LayerZero. As a Product Analyst, you will play a critical role in shaping our data foundation and driving decision-making across the organization.Key ResponsibilitiesCollaborate with stakeholders to conduct ad-hoc explorations and analytics, providing insights that illuminate...
-
Product Analyst
3 weeks ago
Vancouver, British Columbia, Canada LayerZero Full timeAbout the RoleWe are seeking a highly skilled Product Analyst to join our team at LayerZero. As a Product Analyst, you will play a critical role in shaping our data foundation and driving decision-making across the organization.Key ResponsibilitiesCollaborate with stakeholders to conduct ad-hoc explorations and analytics, providing insights that illuminate...
-
Product Analyst
1 month ago
Vancouver, British Columbia, British Columbia, Canada Synechron Full timeWe areAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...
-
Product Analyst
2 weeks ago
Vancouver, British Columbia, Canada Warner Music Inc. Full timeAbout the RoleWe are seeking a highly skilled Product Analyst to join our team at Warner Music Inc. As a Product Analyst, you will play a critical role in driving business decisions with data-driven insights.Key ResponsibilitiesData Analysis: Develop a thorough understanding of our complex datasets and interpret them to understand our artists, songs, and...
-
Product Analyst
3 weeks ago
Vancouver, British Columbia, Canada Warner Music Inc. Full timeAbout the RoleWe are seeking a highly skilled Product Analyst to join our team at Warner Music Inc. As a Product Analyst, you will play a critical role in driving business decisions with data-driven insights.Key ResponsibilitiesData Analysis: Develop a thorough understanding of our complex datasets and interpret them to understand our artists, songs, and...
-
Financial Product Analyst
3 weeks ago
Vancouver, British Columbia, Canada Enoch Wealth Inc. Full timeAbout Enoch Wealth Inc.Enoch Wealth Inc. is a registered Exempt Market Dealer (EMD) with the BC and Ontario Securities Commissions, founded in 2015. As a leading EMD in Canada, we have an advisory team of more than 60 professionals and a robust platform with strong processes, compliance procedures, technology, and research teams that are industry-leading.Job...
Product Support Analyst
3 months ago
T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals.
We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.
We didn't become an industry leader by chance - we push the envelope to provide more innovative and advanced solutions for our customers.
Which wouldn't be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.
Position Overview:
Product Support team members serve as the main providers of solutions for customers' issues/questions.
Essential Responsibilities:
- Provide responsive and highquality support to our customers for all our products;
- Manage resolution of technical issues for all T2 customers, and record all communication and activity in providing the resolution for the customer on a timely basis;
- Provide excellent customer management through clear communication, responsive follow through, and advocacy for customer issues within internal departments;
- Prioritize numerous issues of varying severity and effectively manage the resolution of all issues quickly. This includes taking ownership of the data entered into the help desk system updating both customers and appropriate internal employees of the status of all issues on a timely basis;
- Collaborate extensively with internal team members to resolve client issues;
- Provide rotational technical support coverage to T2 customers during the working week and on Canadian/US holidays as necessary, as well as participating in an on call evening and weekend rotation.
Qualifications:
- 2+ years of experience in a client facing call center, help desk or technical support environment or equivalent customer service experience.
- Intermediate knowledge of various operating systems, software products (e.g. Microsoft Office);
- Experience and/or knowledge of the parking industry are a plus.
T2 Systems is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
