Auditor, Shared Services

1 week ago

Mississauga, Ontario, Canada CEI Fleet Collision and Safety Full time
Get started on an exciting career at Element

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

Element Fleet Management is seeking a Shared Services Auditor to join our team. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

The Shares Services Auditor will ensure accurate billing for consistent and superior client billing experience, and to safeguard Element's financial well-being. This individual will support the Director of Billing Client Services by auditing and ensuring business processes are consistently performed and compliant with internal audit and SOC controls, and report key findings to stakeholders. The Shared Services Auditor will implement and execute audit routines to monitor performance of critical contractual and billing elements for Shared Services and all departments that have inputs to the bill, and will be responsible for identifying process and business risks as well as monitoring and testing robust processes which are documented and strongly controlled. This role is in office T,W,TH weekly in either our Mississauga ON, Owings Mills MD or Hopkins MN office.

Are you:

A quick learner who adapts well to a fast-moving environment and gets things done; combines creativity, problem- solving skills, and a can-do attitude to overcome obstacles?

Analytical, with the ability to break down and work through complex problems in a structured manner, using both quantitative and qualitative methods?

A Day in the Life

Establish audit criteria and checklists for all contractual billing inputs: internal Shared Services, internal Element (other departments), external vendor files

Conduct specific (Tier 1, 2) client audits on regular basis. Audit all new client implementations and client changes and validate pre and post-bill charges

Conduct first run yield analysis and other quality measures

Conduct root-cause analyses to identify sources of billing issues; take action necessary to correct specific situations and eliminate the root cause of issue, both for individual clients and across Element portfolio

Partner with key stakeholders: Rates, Billing Generation, Contract, Legal, New Business Implementation, Commercial & FPS, and other Operations and Shared Services teams as needed to assist, develop and execute implementation plans for key processes or initiatives.

Conduct quality assurance/ signoff on all new or changed procedures that impact the bill

Ensure all documented procedures, SOPs, and other compliance practices are always kept up to date and validated on a quarterly basis

Participate in and provide support to external auditors for compliance audits, agreed upon procedures, and internal control audits

Requirements

Bachelor's Degree in Economics, Finance, Business Administration, or a related field of study

Minimum three years of progressive professional experience, including experience in a multinational company managing numerous, complex process requirements at the same time

Experience in a role in Compliance, Quality Assurance, Risk Advisory, or Audit

Experience assessing process risks

Solid PC skills (Word, Excel, PowerPoint) and user level application knowledge, data entry and typing skills and be familiar with general office equipment

Strong critical and clear-thinking abilities; excellent organizational skills with ability to handle multiple priorities

Excellent skills in project management and analytics; pro-active, self-empowered; ability to thrive under pressure

Outstanding team player committed to success; capable to work within a cross-functional team in a fast-paced, changing environment; drives enthusiasm and optimism through teams and the broader organization

Ability to work under pressure, using tact, discretion, and good judgment to respond to all requests in a professional and courteous manner

Excellent verbal and written communication skills, ability to deal with complex problems, influence others and present recommendations and findings in a clear, concise format

Champions change in a passionate, convincing manner that garners support; demonstrated ability to build and foster teamwork and relationships

What's in it for You

• A culture of innovation, empowerment, decision-making, and accountability

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness

• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

• Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call

Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.

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