Vice-president, Operations and Client Solutions

1 week ago

Markham, Ontario, Canada Gallagher Full time

About Us:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

Overview:

As VP of Operations and Client Solutions, you will lead Client Solutions Teams for all branches within the Toronto, Markham, Hamilton and Mississauga region.

Working closely with local leaders, your primary focus will be to ensure each of the local teams' Client Solutions efforts are appropriately executed on and new business efforts are supported.

This is an exciting role where your success will be a natural result of synergizing your people leadership ability with your strong Client Service Brokering background.


Responsibilities:

  • Direct all Client Solution functions, ensuring the regular Insurance Renewal process functions optimally.
  • Partnering with the Area President on growth strategies for existing book of business.
  • Overseeing talent management for the region, including; hiring, professional development, succession planning, building and supervising performance standards.
  • Seek opportunities for process optimization through deployment of Gallagher systems, processes and resources as appropriate.
  • Work to resolve carrier related issues, acting as point of escalation for hard to place risks or contentious service/renewal issues.
  • Cultivate and nurture relationships with regional carrier partners. Responsible for the development, implementation and renewal of new and existing programs.
  • Working in conjunction with the National Compliance leader, work to ensure compliance frameworks are adhered to, supporting audit and review processes.
  • Assist in the integration of new offices/acquisitions for branches within the region.
  • Facilitate delivery of technical, insurer and product knowledge updates through appropriate learning and development and communications channels.
  • In collaboration with Area President(s), build and maintain a balanced workplace culture of respect, fairness, collaboration and inclusiveness within respective branches

Qualifications:

  • You are a naturalborn leader, and take immense pride in guiding and fostering the teams' growth and your impact on the business comes as a natural result of that
  • The solutions oriented approach you take always has you exceeding expectations, there is nothing you and your team can't accomplish together.
  • Strong communication and interpersonal skills enable you to develop deep relationships and partner effectively at all levels of the organization.
  • Being in a fastpaced, dynamic environment brings out the best in you. With an ability to prioritize efficiently and ensure the team is aligned with broader strategic outcomes.
  • Highly techsavvy, with the ability to learn new systems, tools and processes.
  • Active and in good standing Insurance Broker's License.
  • CIP, CRM, CAIB or related designation strongly preferred.
  • 7+ years of Client Service Experience within the Insurance Industry.
  • 5 +years management or supervisory experience preferred.

  • Vice-President, Operations and Client Solutions

    1 week ago

    Markham, Ontario, Canada Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Vice President

    1 week ago

    Markham, Ontario, Canada Agility Outsourcing 1 Full time

    The FDR group of Companies is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest automotive...

  • Vice President Policy and Innovation

    1 week ago

    Markham, Ontario, Canada Colleges and Institutes Canada (CICan) Full time

    As Ontario's association representing the province's 24 public colleges, Colleges Ontario promotes the college sector's pivotal role in strengthening the economy by producing graduates with the professional qualifications and expertise to succeed in rewarding careers. Colleges Ontario champions policy measures to enhance the quality of college programs and...

  • Vice President Policy and Innovation

    1 week ago

    Markham, Ontario, Canada Colleges and Institutes Canada (CICan) Full time

    As the voice of Ontario's 24 public colleges, Colleges Ontario plays a key role in boosting the economy by equipping graduates with the skills for successful careers. The organization advocates for policies that enhance the quality of college programs and leads marketing campaigns to showcase the diverse program offerings. Colleges Ontario also provides...

  • Vice President, Regional Operations

    1 week ago

    Markham, Ontario, Canada Sienna Senior Living Full time

    We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. We offer care, support, services, and housing in Retirement and Long Term Care to seniors/residents and their families. Our purpose is to _cultivate happiness in daily life_ We truly believe it is a privilege to serve...

  • Vice President

    1 week ago

    Markham, Ontario, Canada ViziRecruiter,LLC. Full time

    IntroductionDiscover Oak Valley Health, a prominent community healthcare organization in Ontario, serving patients through Markham Stouffville Hospital, Uxbridge Hospital, and the Reactivation Care Centre. With a patient-centered focus, Oak Valley Health delivers high-quality care to over 437,000 individuals annually. Their services include diagnostics,...

  • Vice President, Logistics

    1 week ago

    Markham, Ontario, Canada Sofina Foods Inc Full time

    Sofina Foods is a major player in the Canadian market for primary and further processed protein goods, catering to retail, foodservice, and international clients. The company produces pork, beef, turkey, chicken, and fish items across Canada and Europe, under various renowned brands like Cuddy, Lilydale, Janes, and more.Position Summary:The Vice President,...

  • Vice President, Resident Care

    1 week ago

    Markham, Ontario, Canada Sienna Senior Living Full time

    Sienna Senior Living (TSX:SIA), is one of Canada's largest owners and operators of 81 seniors' living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long Term Care to seniors/residents and their families. At Sienna, we empower our 12,000 team members across Ontario,...

  • Vice-president, Sales

    1 week ago

    Markham, Ontario, Canada CloudMD Software & Services Inc - CAN Full time

    Who we areAre you looking to further develop your career in the Healthcare industry with one of North America's innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 1 million people through digital and enterprise health solutions. If you have a passion for providing...

  • Vice President, Logistics

    1 week ago

    Markham, Ontario, Canada Sofina Foods Inc Full time

    About usSofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe.Our family of brands include: Cuddy, Lilydale, Janes, Mastro, San Daniele, Fletcher's, Vienna,...

  • Vice-president, Sales

    1 week ago

    Markham, Ontario, Canada CloudMD Software & Services Inc - CAN Full time

    Who we areAre you looking to further develop your career in the Healthcare industry with one of North America's innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing...

  • Vice President, Finance, Planning

    1 week ago

    Markham, Ontario, Canada Markham Logistics Full time

    Vice President Finance We get to help amazing customers recognize their amazing employees. We support professional development and back this statement up with interactive training, and development opportunities They have grown significantly to their current size and structure with multiple locations in North America, through a combination of strong organic...

  • Marketing Vice President

    4 weeks ago

    Markham, Ontario, Canada SueZhang Real Estate Group Full time

    Job Posting: Marketing Vice PresidentCompany: SueZhang Real Estate GroupLocation: Markham Ontario CanadaType: Full-timeAbout Us: SueZhang Real Estate Group is a dynamic and innovative real estate company committed to revolutionizing the industry. We are dedicated to providing top-tier real estate services, from residential and commercial sales to property...

  • Marketing Vice President

    2 months ago

    Markham, Ontario, Canada SueZhang Real Estate Group Full time

    Job Posting: Marketing Vice PresidentCompany: SueZhang Real Estate GroupLocation: Markham Ontario CanadaType: Full-timeAbout Us: SueZhang Real Estate Group is a dynamic and innovative real estate company committed to revolutionizing the industry. We are dedicated to providing top-tier real estate services, from residential and commercial sales to property...

  • Vice President, Brand

    1 week ago

    Markham, Ontario, Canada Sienna Living Full time

    Sienna Senior Living (TSX:SIA), is one of Canada's largest owners and operators of 81 seniors' living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long Term Care to seniors/residents and their families. At Sienna, we empower our 12,000 team members across Ontario,...

  • Vice President, Resident Experience

    1 week ago

    Markham, Ontario, Canada Sienna Senior Living Full time

    Sienna Senior Living (TSX:SIA), is one of Canada's largest owners and operators of 81 seniors' living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long Term Care to seniors/residents and their families. At Sienna, we empower our 12,000 team members across Ontario,...

  • Vice President, Resident Experience

    1 week ago

    Markham, Ontario, Canada Sienna Senior Living Full time

    Sienna Senior Living (TSX:SIA), is one of Canada's largest owners and operators of 81 seniors' living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long Term Care to seniors/residents and their families. At Sienna, we empower our 12,000 team members across Ontario,...

  • Vice President Sales

    1 week ago

    Markham, Ontario, Canada Johnson & Johnson Full time

    Job Description - Vice President Sales & Marketing - Orthopaedics W) Description At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in...

  • Vice President, Marketing

    1 week ago

    Markham, Ontario, Canada Sienna Senior Living Full time

    Sienna Senior Living (TSX: SIA), is one of Canada's largest owners and operators of 81 seniors' living residences, in addition to managing 12 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long Term Care to seniors/residents and their families. At Sienna, we empower our 12,000 team members across Ontario,...

  • Client Solutions Manager, Private Client Services

    1 week ago

    Markham, Ontario, Canada Gallagher Full time

    Overview Our Private Client Solutions team is growing As the Client Solutions Manager reporting to the Vice President of Private Client Solutions, you will be working directly with clients in delivering the world-class customer service Gallagher is so well known for.You will effectively be handling a Private Client book of business, guiding and advising...