Regional Sales Manager, Td Merchant Solutions

1 week ago

Toronto, Ontario, Canada TD Bank Full time
402241BR

Sales & Business Development

Toronto, ON

March 8, 2023

Company Overview

Department Overview


TD Merchant Solutions (TDMS) is a unique business within Business Banking at the forefront of many emerging trends in the financial industry, such as e-commerce, payments innovation, and strategic partnerships.

TDMS provides reliable, flexible, and easy to use e-commerce and Point of Sale (POS) card payment solutions to small business, commercial, and corporate clients.

TDMS is the only Canadian fully bank-owned and operated merchant acquirer, managing all debit and credit card transactions for our merchants from authorization through to clearing and settlement.

This end-to-end capability is a competitive advantage for TD, uniquely enabling the bank to meet more of the financial needs of our Business Banking clients.

As a trusted business partner, TD Merchant Solutions offers a full range of payment processing solutions and payment innovation for all types of businesses, including some of Canada's largest retailers.


Job Description:

The

Regional Sales Manager (RSM)
***is an important Merchant-centric sales leadership role within TD Merchant Solutions.

  • TD Merchant Solutions is focused on Our Merchant Quest
  • To double the number of fully franchised Merchant & Business Banking clients at TD and we are beginning the process of rolling out a refreshed overall business strategy in support of our growth mandate.


As part of this strategy, the Regional Sales Manager is a key resource in the management and execution of our acquisition tactics in their local markets.

As a trusted sales & service payments leader this individual will be responsibility for leading a team of Business Development Specialists (BDS) who are responsible for acquisition activities in their assigned territory, to achieve sales targets and build an effective pipeline of future opportunities in the SMB segment.


The Regional Sales Manager will:

  • Achieve team sales targets by providing exceptional sales advice coaching to maximize acquisition opportunities within the assigned territory
  • Positively represent our Brand in their local market and communities by promoting the value proposition of TD Merchant Solutions
  • Lead the team by identifying opportunities for growing new merchant relationships through lead generation, prospecting, proposals (incl RFPs), contract negotiation through to sales closing
  • Assisting the team with developing external business networks to increase opportunities and internal networks to fully franchise merchants with the Bank
  • Employ effective business development (ie. targeted cold calling, COIs, etc.) & relationship management techniques to assist in achieving established sales targets for the territory
  • Developing and executing on business plans aligned with Merchant Solutions business goals
  • Act as a SME for our Regional Sales Team in business initiatives, special projects as required from timetotime
  • Supporting Merchant LEI improvement strategies and activities in support of our Merchantcentric model
  • Lead with integrity, including support, mentor and effectively guide the team by promoting a positive colleague experience

Requirements:

  • Ability to assist in development and execution of tactical sales plans including establishing targets and account objectives
  • Demonstrated people management skills with the ability to motivate, coach, train and provide guidance to staff resolving issues and concerns that may be difficult and complex
  • Experience working in a remote environment and comfortable being autonomous
  • Selfmotivated and strong work ethic
  • Proven track record and thorough knowledge of various sales, marketing, and business development strategies including experience with CRM tools, specifically Salesforce
  • Constantly build knowledge of the local market and payments industry and disseminate this to the team in support of their acquisition activities
  • Deliver the Bank by recommending and promoting team members to introduce TDBG Partners to fully franchise our Merchants
  • Effective organizational skills with the ability to prioritize and meet timelines
  • Ability to impact and influence individuals at all levels of an organization
  • Possess excellent verbal and written communication skills coupled with the ability to deliver effective presentations to Merchants, senior management, and business partners
  • Demonstrate Leadership as per Guiding Principles and Leadership Profile
  • Embrace and promote positive work environment that supports diversity, Pulse, and PDP's
  • Willing to travel as required and to work variable hours driven by needs of the business

Key Attributes:

  • Proven People Manager with ability to effectively coach and lead a remote team of Business Development Specialists
  • Skillful communication (written and verbal), negotiation, and partnership skills to balance stakeholder input while remaining objective and resilient to reach the right outcomes
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