Parts Advisor

1 week ago

Fort Saskatchewan, Alberta, Canada Heartland Ford Sales Full time

Position Overview:
An Automotive Parts Advisor, is responsible for providing excellent customer service and expertise in automotive parts and accessories.

They work closely with customers, technicians, and suppliers to identify, locate, and order the correct parts required for vehicle repairs, maintenance, or customization.

This role requires strong technical knowledge, exceptional communication skills, and the ability to manage inventory effectively.

Key Responsibilities:

Customer Service:
Greet customers and provide assistance in identifying their automotive parts needs.

Listen to customer inquiries, understand their requirements, and provide accurate information and advice.

Recommend appropriate parts and accessories based on customer specifications, vehicle make and model, and repair or customization goals.

Process parts orders promptly and accurately, ensuring availability, pricing, and delivery details are communicated clearly to customers.

Address customer concerns, complaints, and warranty issues in a professional and satisfactory manner.

Parts Identification and Sourcing:
Utilize electronic catalogues, parts manuals, and computerized systems to identify and locate specific parts and accessories.

Interpret technical diagrams, schematics, and part numbers to determine the correct components needed.

Collaborate with technicians and service advisors to understand repair or customization requirements and provide suitable parts solutions.

Source parts from suppliers, both internal and external, ensuring quality, availability, and competitive pricing.

Keep up-to-date with new parts and accessories, industry trends, and advancements in automotive technology.

Inventory Management:
Monitor and maintain accurate inventory levels, ensuring adequate stock of commonly requested parts.

Receive and inspect incoming parts shipments, verifying accuracy and quality.

Organize and store parts efficiently, maintaining a clean and organized parts department.

Conduct regular stock checks, perform inventory reconciliations, and report any discrepancies to management.

Collaborate with the purchasing department to ensure timely replenishment of stock and minimize backorders.

Administrative Tasks:
Create and maintain accurate records of customer transactions, parts orders, and warranties.

Generate invoices, process payments, and handle cash transactions in compliance with company policies.

Assist with parts-related paperwork, including returns, core exchanges, and warranty claims.

Utilize computer systems and software to manage and track inventory, orders, and customer information.

Contribute to overall departmental efficiency and effectiveness through continuous improvement initiatives.

Qualifications and Skills:

  • High school diploma or equivalent; additional education or certifications in automotive parts or related fields are advantageous.
  • Proven experience in automotive parts sales, customer service, or a related role.
  • Strong knowledge of automotive parts, components, and systems, including familiarity with various vehicle makes and models.
  • Excellent communication and interpersonal skills, with the ability to effectively assist and engage with customers.
  • Proficient in using computer systems, electronic catalogues, and inventory management software.
  • Attention to detail and accuracy in parts identification, order processing, and inventory management.
  • Strong problemsolving and analytical skills to address customer inquiries and resolve issues promptly.
  • Ability to work collaboratively with team members, technicians, and suppliers to achieve common goals.
  • Physical stamina and ability to lift heavy parts and equipment as necessary.
  • Knowledge of safety procedures and practices related to working in an automotive parts environment.
-
Ford and CDK experience is a great asset_

Salary:
From $40,000.00 per year

Benefits:

  • Dental care
  • Extended health care

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Fort Saskatchewan, AB T8L 0P6: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

  • Electrical Technical Advisor Lead

    1 week ago

    Fort Saskatchewan, Alberta, Canada Dow Full time

    At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers...

  • Customer Experience Associate, Part-time

    1 week ago

    Fort Saskatchewan, Alberta, Canada Scotiabank Full time

    Requisition ID: 183175Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.What your role will be Financial AdvisorAt Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes...

  • Intermediate Air Quality Monitoring Technician

    1 week ago

    Fort Saskatchewan, Alberta, Canada WSP Full time

    **FORT SASKATECHEWAN OR CALGARYThe Opportunity:At WSP, we're continuing to grow and develop our expertise in Environmental Management, operating as a trusted advisor and technical expert on engineering design for our clients across multiple industries. Our team is growing, and as a result we're adding an Intermediate Air Quality Technician to our group. As...

  • Labourer

    1 week ago

    Fort Saskatchewan, Alberta, Canada Noble Dynamics Inc. Full time

    Get True is a young and growing company that tries to stay cutting edge with the use of technology and best practices. We believe in doing the right thing and ensuring our customers have a pleasant experience and receive quality results.There is a lot of room for this industry to expand and our processes and technology to improve, but we believe we are...

  • Specialist, Occupational Hygiene

    1 week ago

    Fort Saskatchewan, Alberta, Canada Sherritt International Full time

    Specialist, Occupational HygieneCompany OverviewSherritt is a world leader in the mining and refining of nickel and cobalt - metals essential for the growing adoption of electric vehicles. Sherritt's Technologies group creates innovative, proprietary solutions for natural resource-based industries around the world to improve environmental performance and...

  • Account Manager, Oil Sands/ Chemicals

    4 weeks ago

    Fort McMurray, Alberta, Canada Veolia Water Technologies & Solutions Full time

    Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this missionJob...

  • Account Manager, Oil Sands/ Chemicals

    2 months ago

    Fort McMurray, Alberta, Canada Veolia Water Technologies & Solutions Full time

    Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this missionJob...

  • Parts and Service Advisor

    4 weeks ago

    Fort Saskatchewan, Canada Pulse RV Full time

    '''Overview''' We are growing again and are seeking a Parts and Service Advisor to join our team at Pulse RV. As a Parts and Service Advisor, you will play a crucial role in providing exceptional customer service and support to our clients. If you have a passion for RV service and parts, and excellent customer service skills, we want to hear from...

  • Parts Advisor

    5 days ago

    Fort Saskatchewan, Canada Heartland Ford Sales Full time

    Position Overview: An Automotive Parts Advisor, is responsible for providing excellent customer service and expertise in automotive parts and accessories. They work closely with customers, technicians, and suppliers to identify, locate, and order the correct parts required for vehicle repairs, maintenance, or customization. This role requires strong...

  • Parts Advisor

    3 weeks ago

    Fort Saskatchewan, Canada Heartland Ford Sales Full time

    Position Overview: An Automotive Parts Advisor, is responsible for providing excellent customer service and expertise in automotive parts and accessories. They work closely with customers, technicians, and suppliers to identify, locate, and order the correct parts required for vehicle repairs, maintenance, or customization. This role requires strong...

  • Parts Advisor

    2 weeks ago

    Fort Saskatchewan, Canada Heartland Ford Sales Full time

    Position Overview: An Automotive Parts Advisor, is responsible for providing excellent customer service and expertise in automotive parts and accessories. They work closely with customers, technicians, and suppliers to identify, locate, and order the correct parts required for vehicle repairs, maintenance, or customization. This role requires strong...

  • Parts Advisor

    3 days ago

    Fort Saskatchewan, Canada Straightline Dodge Full time

    Responsibilities: - Assist customers in finding the right parts for their vehicles - Provide excellent customer service by answering inquiries and resolving issues - Maintain inventory of parts and accessories - Utilize a point-of-sale (POS) system to process transactions - Communicate with customers regarding order status and availability of parts - Market...

  • Mobile Financial Advisor Associate

    2 weeks ago

    Fort Saskatchewan, Canada Servus Credit Union Full time

    **Posting Closes**:May 8, 2024, 4:00pm MST **Employment Status**:Full-time - 37.5 hours per week (extended hours; Monday - Saturday branches) **Compensation**:$49,613 - $62,016 per annum **Requirement to travel to the following locations**:Morinville, Fort Saskatchewan, Gibbons, Lamont and Westlock Servus is growing! We are currently looking for **Mobile...

  • Heavy Equipment Parts

    3 weeks ago

    Fort McMurray, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Fort McMurray location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & Responsibilities - Keeping customers current on new products and...

  • Heavy Equipment Parts

    2 months ago

    Fort McMurray, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Fort McMurray location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & ResponsibilitiesKeeping customers current on new products and...

  • Heavy Equipment Parts

    4 weeks ago

    Fort McMurray, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Fort McMurray location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & ResponsibilitiesKeeping customers current on new products and...

  • Heavy Equipment Parts

    1 week ago

    Fort McMurray, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Fort McMurray location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & ResponsibilitiesKeeping customers current on new products and...

  • Heavy Equipment Parts

    3 weeks ago

    Fort St. John, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Fort St John location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. **Duties & Responsibilities** - Keeping customers current on new products...

  • Electrical Technical Advisor Lead

    5 days ago

    Fort Saskatchewan, Canada Dow Full time

    At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem...

  • Field Advisor, Hygiene

    2 weeks ago

    Fort Saskatchewan, Canada Sherritt International Full time

    **Company Overview** Headquartered in Toronto, Sherritt is a world leader in using hydrometallurgical processes to mine and refine nickel and cobalt - metals essential for an electric future. Its Technologies Group creates innovative, proprietary solutions for natural resource - based industries around the world to improve environmental performance and...

  • Heavy Equipment Parts

    6 days ago

    Fort Saint John, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Fort St John location.The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & ResponsibilitiesKeeping customers current on new products and...

  • Hse Advisor- Located in Opal, Ab

    3 weeks ago

    Fort Saskatchewan, Canada Mill Creek Sand & Gravel (1980) Ltd. Full time

    **About Us** Mill Creek Sand & Gravel (1980) Ltd. is a mining company with over 40 years of experience focused on processing and manufacturing aggregates for the Western Canadian markets. **Our facility is located approximately 12 km north of Redwater or a 45-minute drive from north Edmonton.** **What We Offer** - Competitive Wages - Overtime - Annual Boot...

  • Service Advisor

    3 weeks ago

    Fort McMurray, Canada SUMMIT GM Full time

    Kaizen Automotive is one of Canada’s 50 Best Managed Companies and a leader in automotive retail. We are always looking to expand and grow our business and are currently looking to add a qualified **SERVICE ADVISOR** to our team at Summit GM! **JOB DESCRIPTION** The Service Advisor is responsible for accurately identifying and verifying a customer’s...

  • Service Advisor

    2 months ago

    Fort Erie, Canada Bill's Toyota Full time

    *DO NOT call or visit the dealership* Applications for this position will only be accepted though Indeed. We are Canada’s oldest Toyota Dealer. We are family owned and operated. Our priority is serving our customers with the best possible service. As our business grows, so does our team! We are looking to hire a dedicated, reliable and experienced...

  • Service Advisor

    2 weeks ago

    Fort Erie, Canada SH Consulting Group Full time

    We are Canada’s oldest Toyota Dealer. We are family owned and operated. Our priority is serving our customers with the best possible service. As our business grows, so does our team! We are looking to hire a dedicated, reliable and experienced Service Advisor to join our family! This position requires at least 2 years of service advisor experience. **We...

  • Service Advisor

    2 weeks ago

    Fort Erie, Canada Bill's Toyota Full time

    We are Canada’s oldest Toyota Dealer. We are family owned and operated. Our priority is serving our customers with the best possible service. As our business grows, so does our team! We are looking to hire a dedicated, reliable and experienced Service Advisor to join our family! This position requires at least 2 years of service advisor experience....

  • Service Advisor

    4 weeks ago

    Fort McMurray, Canada Fountain Tire Full time

    Overview: **Fountain Tire Fort McMurray Gregorie (** **242 Gregoire Dr)** ***is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a **Service Advisor!** As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties...