Quality Analyst, Child

2 weeks ago


Vancouver, British Columbia, Canada PHSA Full time

Quality Analyst, Child & Adolescent and Mental Health Programs
BC Children's Hospital

Vancouver, BC

What you'll do

  • Reporting to the Director of Program Improvement and Projects
  • Conduct a full range of safety, quality, performance improvement and program evaluation activities by conducting literature reviews; planning, designing, and implementing research and evaluation studies using approved research methodologies; conducting interviews with patients and staff members for evaluation purposes; identifying and interpreting data, including analytic interpretation of findings; and preparing comprehensive reports.
  • Conduct special projects and studies that can lead to the adoption of innovative programs and demonstration of alternative models of program design and delivery by collaborating with other team members in the design and development of the project or study; monitoring development, designing data collection systems, analyzing and interpreting statistical results; and preparing comprehensive reports, providing assessment and recommendations, and identifying implications for service delivery.

What you bring

Qualifications:

  • A level of education, training, and experience equivalent to a Bachelor's or Master's degree in social sciences or healthrelated sciences and one (1) year recent experience in related research/evaluation/decision support in a mental health and addictions environment.
You will also have

  • Leadership and Professional competencies include the ability to liaise with a wide variety of people including clinical teams, clients and other members of Quality, Safety and Performance Improvement
  • Strong oral and written communication skills, including strong interviewing skills
  • Demonstrated initiative; ability to work well in a group or independently and under pressure
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and antiracism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.


  • Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type:
Regular, Full-Time

Location:4500 Oak Street, Vancouver BC, V6H 2N9

Applications will be accepted until position is filled.

Hours of Work:
Monday - Friday,

Requisition # 161872E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do


BC Children's Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include:
Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:
PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and ex

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