Branch Manager

1 week ago

Edmonton, Alberta, Canada Daikin Comfort Technologies Full time

Overview:

MANAGER, BRANCH

The Opportunity

Why work with us?

> Training programs are available to help guide team members and develop new skills

> Growth Opportunities - there are immense opportunities to grow your career

> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities:

May include:

  • Manage and oversee the daytoday operations of the branch including staffing and ensure that the assigned duties of all personnel are completed on a daily basis in a timely manner. Review and approve hours worked and PTO using Kronos.
  • Maintain sales review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.
  • Effectively coach, counsel, train and develop all employees. Drive and implement continuous improvement processes.
  • Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing, and follow up quickly on rejections.
  • Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.
  • Stay current with cycle counts and keep dead stock at a minimum.
  • Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.
  • Review P&L; hold safety meetings, security reports and maintain facility.
  • Develop plans for increased branch profitability/productivity and drive continuous improvement processes.
  • Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Develop employees' performance and skills with proper training and guidance and assist them at reaching their full potential.
  • Ensure all staff timely and successfully completes all required training programs.
  • Ensure all employees follow Mincron procedures.
  • Conduct midyear and annual performance appraisals for all direct reports.
  • Provide Regional Operations Manager (ROM) any requested branch specific information and provide vital information in a timely manner.
  • Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.
  • Ensure all company policies and procedures are communicated, followed and maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,
  • Proactively maintain branch staffing including working with the corporate recruiting team to add/replace staff as required.
  • Maintain a 93%, or higher, audit score
  • Be available outside regular working hours in case of emergencies within the branch as required
  • Perform other duties as assigned.

Nature & Scope:

  • Provide Direction. Drive and implement continuous improvement processes.
  • Generate top line revenue growth through sale of our service products & offerings, replacement components, and some new equipment. Lead branch operations team to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Obtain market intelligence and develop strategy in gaining market/territory share.

Qualifications:

Knowledge & Skills:

  • Knowledge of warehouse/inventory management
  • P&L understanding
  • HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts
  • Proven customer service experience with high level of customer satisfaction
  • Proven leadership, coaching / mentoring and teamoriented mindset along with effective delegation of duties.
  • Effective verbal and written communication skills and interpersonal skills
  • Strong organizational and time management skills
  • High level of attention to detail and compliance oriented.
  • Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)
  • Ability to build and maintain positive relationships with customers, vendors, and employees
  • Experience leading a team of employees towards a common goal

Experience:

  • 3 plus years in a leadership/supervisory role
years of store / branch management experience

  • Experience in HVAC wholesale industry strongly preferred

Education:

  • High School diploma or GED equivalent
  • College degree is strongly preferred

Physical Requirements/Work Environment:

  • Must be able to perform essential responsibilities with or without reasonable accommodations
Qualified Applicants must be legally autho

  • Branch Manager

    1 week ago

    Edmonton, Alberta, Canada Driving Force Vehicle Rentals, Sales and Leasing Full time

    The Driving Force Inc. at Edmonton West is currently seeking a seasoned Branch Manager to oversee our Rentals, Sales, and Lease services. We are in pursuit of a dynamic leader who is dedicated to delivering exceptional service and cultivating enduring relationships within our high-traffic branch.Since our inception in 1978 with a modest office in a Spruce...

  • Branch Manager

    1 week ago

    Edmonton, Alberta, Canada First Onsite Full time

    We know that we owe our success to our amazing team. This is why we offer top wages, excellent benefits, and a great work/life balance. Here at First Onsite, we work hard but also take the time to have fun. If you are as serious about your work as you are about enjoying the people you work with, we want to hear from youA Day in the Life of a Branch ManagerAs...

  • Manager, Branch

    1 week ago

    Edmonton, Alberta, Canada CWB Financial Group Full time

    AtCWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as...

  • Branch Manager

    1 week ago

    Edmonton, Alberta, Canada Source Atlantic Limited Full time

    _Empowering Success: Your Journey starts with Source Atlantic. _Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada's Best Managed Companies. Your pathway to success starts here...

  • Branch Manager

    6 days ago

    Edmonton, Alberta, Canada Source Atlantic Limited Full time

    Empowering Success: Your Journey starts with Source Atlantic. Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada's Best Managed Companies. Your pathway to success starts here with...

  • Branch Manager

    1 week ago

    Edmonton, Alberta, Canada Stahl Peterbilt Full time

    Stahl Peterbilt believes our employees are the key to our achievements and we strive to celebrate theirs as well. Our commitment to employee satisfaction and success starts at the top, providing training and opportunities for employees to grow their skillsets, and in turn, their careers. We pride ourselves in being a family-owned company with a friendly,...

  • Assistant Branch Manager

    1 week ago

    Edmonton, Alberta, Canada Dick's Lumber Full time

    The Assistant Branch Manager supervises and sets standards for all activities in the branch and store and is accountable for the overall branch and store operations, including customer and employee relations, financial performance, inventory management, operational adherence to policies, growth in market share and the general maintenance and appearance of...

  • Branch Manager

    1 week ago

    Edmonton, Alberta, Canada Source Atlantic Limited Full time

    Responsibilities : Define and achieve budget targets encompassing revenue, margins, operational costs, occupancy costs, administration costs, and employee expenses. Champion account managers and inside sales staff, propelling them to realize revenue and margin goals. Oversee operations to drive optimal inventory turns and bolster gross margins. ...

  • Branch Operations Manager

    1 week ago

    Edmonton, Alberta, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.To learn more about Westburne, please visit us at and What...

  • Front Counter Attendant

    1 week ago

    Edmonton, Alberta, Canada COPPER BRANCH Full time

    Copper Branch is currently seeking Full Time or Part Timers (MUST BE ABLE TO WORK WEEK DAY) to join our team at South Edmonton Common location.Copper Branch - a 100% Plant-Based, Quick-Serve restaurant chain is focused on serving wholesome, healthy, and delicious foods all with great customer service and clean, beautiful restaurants.As a crew member, you...

  • Front Counter Attendant

    1 week ago

    Edmonton, Alberta, Canada COPPER BRANCH Full time

    Copper Branch is currently seeking Full Time or Part Timers (MUST BE ABLE TO WORK WEEK DAY) to join our team at South Edmonton Common location.Copper Branch - a 100% Plant-Based, Quick-Serve restaurant chain is focused on serving wholesome, healthy, and delicious foods all with great customer service and clean, beautiful restaurants.As a crew member, you...

  • Branch Service Manager

    1 week ago

    Edmonton, Alberta, Canada Total Power Limited Full time

    Branch Service Manager, EdmontonJob SummaryResponsible for the locations Field Service Operations, Parts, Rental Operations, Contract Growth and Facility Management. The Branch Operations Manager will promote, sell, and professionally execute after sales services with the goal of achieving company targets. Ensures Customer Agreement sales and retention...

  • Office/branch Manager

    1 week ago

    Edmonton, Alberta, Canada City Orthodontics & Pediatric Dentistry Full time

    If you are looking for a long-term position as the Office/Branch Manager in progressive, state of the art Orthodontic/Dental offices, with great pay and benefits please read below We are looking for a Full-Time Office/Branch Manager approximately 32-40 hours/week. The successful applicant must be self-motivated, organized, detail oriented, caring and a...

  • Branch Manager, Personal Insurance

    1 week ago

    Edmonton, Alberta, Canada BrokerLink Full time

    Job DetailsDescriptionBeing a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.We want like-minded...

  • Branch Administrator

    1 week ago

    Edmonton, Alberta, Canada Graybar Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...

  • Branch Administrator

    1 week ago

    Edmonton, Alberta, Canada Leavitt Machinery Canada Inc. Full time

    The Opportunity:As our first point of contact, you will meet and greet our customers and direct them to the appropriate party. You will be working in a friendly and enjoyable environment that allows you to interact with people from various departments.Duties include the following: Assist Branch Manager Manage incoming calls File, open, or distribute daily...

  • Branch Manager

    1 month ago

    Edmonton, Alberta, Canada Clean Harbors Full time

    Clean Harbors is looking for a Branch Manager for our Pigging and De-coking Industrial Services. This person will be responsible for the cost-effective coordination and direction of field personnel and equipment to complete assigned field and pipeline service projects. Clean Harbors is the leading provider of environmental, energy and industrial services...

  • Branch Manager

    1 week ago

    Edmonton, Alberta, Canada Clean Harbors Full time

    Clean Harbors is looking for a Branch Manager for our Pigging and De-coking Industrial Services. This person will be responsible for the cost-effective coordination and direction of field personnel and equipment to complete assigned field and pipeline service projects. Clean Harbors is the leading provider of environmental, energy and industrial services...

  • Branch Manager

    4 weeks ago

    Edmonton, Alberta, Canada Clean Harbors Full time

    Clean Harbors is looking for a Branch Manager for our Pigging and De-coking Industrial Services. This person will be responsible for the cost-effective coordination and direction of field personnel and equipment to complete assigned field and pipeline service projects. Clean Harbors is the leading provider of environmental, energy and industrial services...

  • Branch Driver

    1 week ago

    Edmonton, Alberta, Canada Gentek Full time

    Company DescriptionGentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and...